New user access setup
Ticketclosed
Kingdon Diagnostics · New user access setup
Aisha Bukhari requested setup for two new contract manager users with reporting access. Connor Webb provisioned them with role-based access controls on Growth tier, allowing view-only or edit permissions.
What happened
What this says
As at Fri 9 Oct 2026Aisha Bukhari requested setup for two new contract manager users with reporting access. Connor Webb provisioned them with role-based access controls on Growth tier, allowing view-only or edit permissions.
Problem: None; user provisioning request. Handling: Connor confirmed the requirement and asked for user details. Aisha provided names and emails, and also asked about contract terms for access controls, showing governance mindfulness. Connor set up both accounts with Growth tier role-based access. Watch: Two new users indicates team expansion; watch for additional user or connector additions that could signal upgrade opportunity.
Details
Updated 9 Oct 26Trail
created · Aisha Bukhari 6 May 2025 17:31We need to add a couple of contract managers to the brain so they can run reports. Can you help us set them up with the right access?- Public reply · Connor Webb 6 May 2025 20:35Hi Aisha, thanks for getting in touch. Just so I've got this right, you need to add two new users with reporting access. Can you send me their names and email addresses?
- Public reply · Aisha Bukhari 8 May 2025 13:29Yes, that's right. Details are attached. Also, what does the contract say about access controls? I want to make sure we're set up correctly for the trust governance review.
- Public reply · Connor Webb 12 May 2025 11:47I've set up the accounts for both. On Growth you have role-based access controls, so you can assign view-only or edit permissions as needed. You can start using it straight away. Let me know if there are any issues.
- Status change · 31 May 2025 23:59