B-Glass
Olivia Grant

User access, role confirmation for new analyst

Ticketclosed

Brenneck Pay logo Brenneck Pay · User access, role confirmation for new analyst

Customer asking which Snowflake role gives read-only access to merchant tables without exposing internal risk scores during analyst onboarding.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Customer asking which Snowflake role gives read-only access to merchant tables without exposing internal risk scores during analyst onboarding.

Problem: Jonas needs to confirm the safe Snowflake role assignment for a new analyst to query merchant tables without exposing internal risk scores. This is a technical access control question during analyst onboarding. Handling: First response 69 minutes. Olivia asked for clarification on whether the new analyst needs dashboard builder access; Jonas confirmed they need only table-level query access. Jonas verified the existing 'analysts' role is set up for query-level access and asked about SSO sync implications. Watch: This is healthy technical governance; the customer is thinking about security and role isolation before onboarding, and understands the risk implications of role membership.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryaccess_permissions
Channelchat
First response (min)69
CSAT5
Helpdeskmade from

Trail

  1. Jonas Albrecht
    created · Jonas Albrecht 28 Jul 2026 15:54
    Hi. We're adding a new analyst to the team and need to clarify the user access setup. What Snowflake role gives read-only access to the merchant tables without exposing our internal risk scores? Is it safe to grant the existing 'analysts' role, or should we set up something more granular? Just want to make sure we get this right from the start.
  2. Olivia Grant
    Public reply · Olivia Grant 28 Jul 2026 17:03
    Hi Jonas. Good question, let me check the access model for you. Which analyst role is this for, and do they need access to the dashboards builder as well, or just the core merchant tables?
  3. Jonas Albrecht
    Public reply · Jonas Albrecht 30 Jul 2026 13:03
    Just the tables for now. I checked the load history on the merchant schema and it looks like the 'analysts' role is already set up for query-level access. Can you confirm that's the right group to add the new user to, and whether there are any SSO sync implications I should be aware of?
  4. Olivia Grant
    Status change · Olivia Grant 5 Aug 2026 11:35
  5. Status change · 9 Aug 2026 23:59
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