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Bethan Lister

Request: dashboard date filtering

Ticketclosed

Wattlebrook Insurance Services logo Wattlebrook Insurance Services · Request: dashboard date filtering

Brodie Kennedy requested date filtering for dashboards to avoid rebuilding queries. Expressed satisfaction with brain value. BG-Demo escalated feature request to product team.

Priority low

What happened

What this says

As at Fri 9 Oct 2026

Brodie Kennedy requested date filtering for dashboards to avoid rebuilding queries. Expressed satisfaction with brain value. BG-Demo escalated feature request to product team.

Problem: Customer wanted filters on dashboards so teams can narrow date ranges without rebuilding queries.

Handling: BG-Demo clarified the request and escalated to product team. Customer expressed getting great value from the brain. First response 336 minutes.

Opportunity: Engaged customer showing strong adoption and requesting enhancements; positive signal for renewal and expansion.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritylow
Statusclosed
Categoryfeature_request
Channelweb
First response (min)336
CSAT5
Helpdeskmade from

Trail

  1. Brodie Kennedy
    created · Brodie Kennedy 2 Jul 2026 12:26
    We've been getting great value from the brain, and the team would benefit from being able to filter dashboards by date range without rebuilding them. The claims team especially would like to narrow down historical queries quickly. Is this something you could add?
  2. Bethan Lister
    Public reply · Bethan Lister 2 Jul 2026 18:02
    Thanks for this. Just so I've got this right, you're after filters on dashboards so the team can re-run queries with different date ranges without editing? That's a good use case. I'll pass this to the product team and get back to you. Thanks, Bethan
  3. Brodie Kennedy
    Public reply · Brodie Kennedy 6 Jul 2026 16:04
    Perfect. That's exactly what we need. When might it be available?
  4. Bethan Lister
    Status change · Bethan Lister 7 Jul 2026 12:26
  5. Status change · 11 Jul 2026 23:59
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