B-Glass
Bethan Lister

Bulk user management

Ticketclosed

Lindqvarn Retail logo Lindqvarn Retail · Bulk user management

Linnea requested bulk user import to add multiple teams. Bethan provided manual workaround and flagged feature request. Customer planning expansion next month.

Priority normal

What happened

What this says

As at Fri 9 Oct 2026

Linnea requested bulk user import to add multiple teams. Bethan provided manual workaround and flagged feature request. Customer planning expansion next month.

Problem: Customer planning to add several new teams next month but finds single-user provisioning tedious. Handling: Bethan walked through current process and logged bulk import as feature request. Customer has timeline and list ready. Watch: Bulk import is a growth blocker; feature delivery could unlock user tier upgrade.

AI · claude-haiku-4-5-20251001 · as at Fri 9 Oct 2026

Details

Updated 9 Oct 26
Prioritynormal
Statusclosed
Categoryfeature_request
Channelemail
First response (min)325
CSAT5
Helpdeskmade from

Trail

  1. Linnea Holm
    created · Linnea Holm 24 Mar 2026 16:48
    Hi, We're planning to bring on several new teams next month, which means adding a large group of new users. Managing them one by one through the admin interface is going to be tedious. Is there a way to bulk-add users, or could we have a bulk import feature? Thanks, Linnea
  2. Bethan Lister
    Public reply · Bethan Lister 24 Mar 2026 22:13
    Hi Linnea, Great request. Right now we don't have bulk user import, but I can walk you through the quickest way to add them. I can also flag this with the team as a future feature. Can you try adding a couple of test users and tell me what you see? That'll help me understand what would make the most difference. Thanks, Bethan
  3. Linnea Holm
    Public reply · Linnea Holm 25 Mar 2026 16:46
    Thanks Bethan. We've tried it and yes, adding users one by one is a lot of work. A CSV import would be ideal, we already have a list of names and emails ready. We can wait for the feature, but sooner would be better. Thanks, Linnea
  4. Bethan Lister
    Status change · Bethan Lister 26 Mar 2026 17:53
  5. Status change · 30 Mar 2026 23:59
Helpdeskmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help

Ask B

B-Glass · read-only