What happened
What this says
As at Fri 9 Oct 2026Customer requested ability to export dashboard data to CSV files for brokers. Customer reports 40 users now. BG-Demo provided setup guidance for self-service exports.
Problem: Brokers needed ability to export their own reports from dashboards rather than receiving static files from the team. Customer mentioned having 40 users now, indicating growth since initial implementation. Handling: BG-Demo confirmed that the export capability is available and provided setup guidance. First response was provided within 44 minutes.
Details
Updated 9 Oct 26Priorityhigh
Statusclosed
Categoryhow_to
Channelemail
First response (min)44
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- created · Aoife Tuohy 10 Jun 2026 11:00Hi, Quick question, is there a way to export the data from a dashboard view into a CSV file? The brokers are asking if they can pull their own reports out rather than having us send them static files. We've got 40 users now so it would be a big time-saver if they could do this themselves. Thanks, Aoife
- Public reply · Bethan Lister 10 Jun 2026 11:44Hi Aoife, Good question. Just so I've got this right, you want users to be able to export dashboard results to a file? That's definitely possible. Let me send you a quick guide on how to set that up. Thanks, Bethan
- Public reply · Aoife Tuohy 11 Jun 2026 10:08Perfect, thanks. I'll walk through that with the brokers. Appreciate the quick turnaround on this. Cheers, Aoife
- Public reply · Bethan Lister 12 Jun 2026 14:24Brilliant. If they hit any snags with the export, just give me a shout. Happy to help. Thanks, Bethan
- Status change · 16 Jun 2026 23:59
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