Huda Haddad

Person

Qasr Daleel Facilities Management · champion

Huda Haddad is Head of Insight at Qasr Daleel in Dubai and the CRM champion for the Enterprise opportunity. She was positive on the 28 Apr 2026 demo and brought in Rashid for commercial terms. Only her refresh-time question is open.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Huda Haddad is Head of Insight at Qasr Daleel in Dubai and the CRM champion for the Enterprise opportunity. She was positive on the 28 Apr 2026 demo and brought in Rashid for commercial terms. Only her refresh-time question is open.

Role: Head of Insight, recorded in the CRM as champion. She joined the 12 Mar 2026 discovery and the 28 Apr 2026 demo, and one deal is on record. No tickets or platform user accounts are shown.

Influence: She confirmed the company would need Enterprise scope and called the access model exactly what the company needs for compliance. She asked to bring Rashid Suwaidi in for the commercial side, and the March thread shows the decision gated at board level through Rashid.

Watch: Her one pushback was the nightly refresh at seven UK time for a Gulf team, still open. Lewis Kerr's proposal is a booked deliverable, and the evidence does not show it was sent or answered.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Qasr Daleel Facilities Management	Head of Insight	champion	huda.haddad@qasrdaleel.example

CRMmade from

Activity

28 Apr 2026callQasr Daleel Facilities Management / BG-Demo – Demo Lewis Kerr, Theo Gallagher, Huda Haddad
16 Mar 2026email threadBG-Demo for Qasr Daleel Lewis Kerr, Huda Haddad, Rashid Suwaidi
12 Mar 2026callQasr Daleel Facilities Management / BG-Demo – Discovery Lewis Kerr, Huda Haddad, Rashid Suwaidi
19 Jan 2026dealQasr Daleel Facilities Management – New Lewis Kerr, Huda Haddad

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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