B-Glass
Emma Firth

Emma Firth

Person

Thornwick Haulage logo Thornwick Haulage · Economic buyer

Finance Director at Thornwick Haulage, recorded in the CRM as economic buyer. She joined two calls in the sales cycle and pressed on what the subscription costs after year one. The evidence shows no order form or decision.

Who they are

Insight

As at Fri 9 Oct 2026

Finance Director at Thornwick Haulage, recorded in the CRM as economic buyer. She joined two calls in the sales cycle and pressed on what the subscription costs after year one. The evidence shows no order form or decision.

Role: Finance Director at Thornwick Haulage, CRM role economic_buyer, based in Hull. The record shows two calls and no email threads, tickets or deals.

Influence: On the 15 Feb 2024 proposal call she asked twice what the subscription amount is, so price clarity mattered to her. She missed the previous call and was recapped by Tom Ashdown. At discovery she called manual reconciling a pure time cost.

Watch: She and Dan Firth said they would review the Starter proposal. The evidence does not show an order form, a decision or a date for one, and it shows nothing after 15 Feb 2024.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

CRM records

OrganisationTitleRoleEmail
Thornwick HaulageFinance DirectorEconomic buyeremma.firth@thornwick.example

Activity

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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