B-Glass
Tyler Nguyen

Tyler Nguyen

Person

Copperwick Logistics logo Copperwick Logistics · admin

Tyler Nguyen is Copperwick's Salesforce administrator and hands-on owner of the connectors. He is a platform admin, not the sponsor. He influences data quality and go-live pace and now owns the TMS feed.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Tyler Nguyen is Copperwick's Salesforce administrator and hands-on owner of the connectors. He is a platform admin, not the sponsor. He influences data quality and go-live pace and now owns the TMS feed.

Role: Salesforce Administrator in Chicago, with a platform admin account created on 1 Jun 2026. He completes the Salesforce prerequisites, cleans duplicate shippers and chases IT for access. He took ownership of the TMS feed on the 6 Jul 2026 call.

Influence: He shapes technical readiness, not commercial decisions. Lauren Pacheco and Mike Delaney lead on value and renewal. Tyler asked about adding another system at the 9 Oct 2026 QBR, which is a scoping question under Growth.

Watch: The 28 Jul 2026 ticket on stale Salesforce data came from a bulk import on the customer side. The shared mailbox connector waits on a service account from Copperwick's IT team. He did not reply to the Customer Day invite in the thread.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Copperwick LogisticsSalesforce Administratoradmintyler.nguyen@copperwick.example
CRMmade from

Activity

  • 9 Oct 2026callCopperwick Logistics / BG-Demo – QBR Hollie Grieve, Lauren Pacheco, Mike Delaney, Tyler NguyenCopperwick Logistics logoHollie GrieveLauren PachecoMike Delaney+1
  • 28 Jul 2026ticketSalesforce data not refreshing Tyler Nguyen, Bethan ListerCopperwick Logistics logoTyler NguyenBethan Lister
  • 27 Jul 2026callCopperwick Logistics / BG-Demo – Training Laura Penhaligon, Jasmine Ortega, Tyler NguyenCopperwick Logistics logoLaura PenhaligonJasmine OrtegaTyler Nguyen
  • 6 Jul 2026callCopperwick Logistics / BG-Demo – Onboarding Laura Penhaligon, Tyler Nguyen, Lauren PachecoCopperwick Logistics logoLaura PenhaligonTyler NguyenLauren Pacheco
  • 29 Jun 2026callCopperwick Logistics / BG-Demo – Onboarding Laura Penhaligon, Tyler NguyenCopperwick Logistics logoLaura PenhaligonTyler Nguyen
  • 19 Jun 2026email threadOnboarding sessions: finding a slot for the Salesforce connector work Laura Penhaligon, Tyler NguyenCopperwick Logistics logoLaura PenhaligonTyler Nguyen
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 9 Jun 2026email threadFollow-up: kickoff and next steps Laura Penhaligon, Hollie Grieve, Lauren Pacheco, Tyler NguyenCopperwick Logistics logoLaura PenhaligonHollie GrieveLauren Pacheco+1
  • 8 Jun 2026callCopperwick Logistics / BG-Demo – Kickoff Laura Penhaligon, Hollie Grieve, Lauren Pacheco, Tyler NguyenCopperwick Logistics logoLaura PenhaligonHollie GrieveLauren Pacheco+1
  • 30 May 2026email threadInvitation: BG-Demo Customer Day London Alice Brewer, Tyler NguyenCopperwick Logistics logoAlice BrewerTyler Nguyen
  • 2 Mar 2026callCopperwick Logistics / BG-Demo – Demo Jordan Pike, Hannah Lowe, Lauren Pacheco, Tyler Nguyen, Jasmine OrtegaCopperwick Logistics logoJordan PikeHannah LoweLauren Pacheco+2
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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