B-Glass
Oliver Kirkby

Oliver Kirkby

Person

Silverbeck Energy Services logo Silverbeck Energy Services · admin

Operations Analyst and platform admin at Silverbeck Energy Services in Aberdeen. He asked 40% of the organisation's questions over the last 12 months, so he is the main user and a key-person risk. He is not shown making commercial decisions.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Operations Analyst and platform admin at Silverbeck Energy Services in Aberdeen. He asked 40% of the organisation's questions over the last 12 months, so he is the main user and a key-person risk. He is not shown making commercial decisions.

Role: Operations Analyst with a CRM role of admin and an admin platform account created on 1 Dec 2025. He took part in onboarding and training calls and raised the dashboard filter and connector tickets.

Influence: he asked 1325 of 3332 questions over the last 12 months, 40%, and 418 of 1193 in the last 90 days, 35%. The evidence shows no deals or pricing discussion with him.

Watch: the work orders connector stopped loading new records on 16 Jun 2026, and the evidence does not show its resolution. A marketing invitation aimed at heads of revenue operations went unanswered, so he may not be the right audience for it.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Silverbeck Energy ServicesOperations Analystadminoliver.kirkby@silverbeck.example
CRMmade from

Activity

  • 18 Jun 2026eventBG-Demo webinar Alice Brewer, Naomi Fordham, Gemma Yates, Wade Greer, Imran Hussain, Lindsey Ward, Eline Bakker, Cian O'Leary, Huw Bevan, Stephanie Lowes, Kayla Ramirez, Stefanie Lange, Oliver Kirkby, Megan Ibbotson, Toby Cowell, Padraic Shanahan, Johan Berglund, Mitchell Gallagher, Jess Doyle, Saskia Mendes, Shauna Pettibone, Priscilla Bowen, Shabana Iqbal, Joanne Unwin, Janet Pruitt, Liam Corner, Tracey Bainbridge, Andy Buckley, Julia HartmannAlice BrewerNaomi FordhamGemma Yates+26
  • 16 Jun 2026ticketConnector not loading new records Oliver Kirkby, Bethan ListerSilverbeck Energy Services logoOliver KirkbyBethan Lister
  • 11 Jun 2026eventBG-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 6 Jun 2026email threadBG-Demo Customer Day Alice Brewer, Oliver KirkbySilverbeck Energy Services logoAlice BrewerOliver Kirkby
  • 24 Feb 2026eventRevenue leaders roundtable Alice Brewer, Joost Verbeek, Douglas Baird, Craig Oduya, Lachlan Nguyen, Luis Herrera, Jo Fowler, Inge de Boer, Kofi Asamoah, Joanne Feeney, Natasha Greaves, Adrian Mellor, Daan Visser, Fleur Jansen, Marloes de Vries, Sunita Bains, Ethan Brody, Deirdre Barry, Dylan Price, Tina Goddard, Emma Haworth, Ian Fairclough, Colin Airey, Philipp Schulz, Clodagh Fitzgerald, Grant Mattner, Ruth Ackroyd, Stuart Kenyon, Eilidh Rutherford, Oliver Kirkby, Tracy Bullock, Jill Heron, Wim Goossens, Annika Lund, Jonas Hofmann, Nicola Ellwood, Ian Greenhalgh, Kyle Jenkins, Rashid Suwaidi, Polly Illingworth, Malcolm Ridgway, Ruud Verhoeven, Bas Kuijpers, Ingrid Solberg, Kyle Brandvold, Wouter BrouwerAlice BrewerJoost VerbeekDouglas Baird+43
  • 11 Feb 2026ticketDashboard filter not saving Oliver Kirkby, Bethan ListerSilverbeck Energy Services logoOliver KirkbyBethan Lister
  • 4 Feb 2026email threadRevenue leaders roundtable Alice Brewer, Oliver KirkbySilverbeck Energy Services logoAlice BrewerOliver Kirkby
  • 13 Jan 2026callSilverbeck Energy Services / BG-Demo – Training Laura Penhaligon, Donna Underwood, Oliver KirkbySilverbeck Energy Services logoLaura PenhaligonDonna UnderwoodOliver Kirkby
  • 5 Jan 2026callSilverbeck Energy Services / BG-Demo – Onboarding Laura Penhaligon, Oliver Kirkby, Kirsty InghamSilverbeck Energy Services logoLaura PenhaligonOliver KirkbyKirsty Ingham
  • 31 Dec 2025email threadScheduling: onboarding sessions Laura Penhaligon, Oliver KirkbySilverbeck Energy Services logoLaura PenhaligonOliver Kirkby
  • 29 Dec 2025callSilverbeck Energy Services / BG-Demo – Onboarding Laura Penhaligon, Oliver KirkbySilverbeck Energy Services logoLaura PenhaligonOliver Kirkby
  • 23 Dec 2025callSilverbeck Energy Services / BG-Demo – Onboarding Laura Penhaligon, Oliver Kirkby, Kirsty InghamSilverbeck Energy Services logoLaura PenhaligonOliver KirkbyKirsty Ingham
  • 16 Dec 2025ticketHow to search for data Oliver Kirkby, Bethan ListerSilverbeck Energy Services logoOliver KirkbyBethan Lister
CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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