B-Brain
Lee Hathaway

Lee Hathaway

Person

Brimscombe Energy logo Brimscombe Energy · user

Lee Hathaway is a Key Account Manager, Corporate at Brimscombe Energy and a platform admin. He is the most frequent raiser of tickets and an active adopter, with recent data quality and freshness issues to keep in view.

made from

Who they are

Insight

Current to 14 Oct 26

Lee Hathaway is a Key Account Manager, Corporate at Brimscombe Energy and a platform admin. He is the most frequent raiser of tickets and an active adopter, with recent data quality and freshness issues to keep in view.

Role: Key Account Manager, Corporate, in Gloucester. CRM role is user, but he holds a platform admin account created on 10 Jan 2025 and has raised most of the account's tickets.

Influence: He drove team onboarding, asking in a ticket about adding 30 users, and welcomed the April 2025 training. One ticket read treats him as a decision-maker; the CRM lists him as a user, so his sign-off authority is not shown.

Watch: Repeated data issues: duplicate records after CRM merges, stale dashboards after a schema change, and an expired connector credential. The evidence does not show whether he attended the Customer Day on 11 Jun 2026.

AI · claude-sonnet-5-5 · 14 Oct 2026

AImade from

CRM records

OrganisationTitleRoleEmail
Brimscombe EnergyKey Account Manager, Corporateuserlee.hathaway@brimscombe.example
CRMmade from

Activity

  • 28 Aug 2026ticketMissing data in customer contact records Lee Hathaway, Kate Ormerod logoLee HathawayKate Ormerod
  • 11 Jun 2026eventBB-Demo Customer Day London Alice Brewer, Callum Reid, Liam Doherty, Aisha Rahman, Imogen Hartley, Kelly Sharpe, Greg Haskins, Tanya Briggs, Ravi Atherton, Kirsty Rigby, Toby Mellor, Hugh Firth, Kofi Asamoah, Priti Varma, Andrew Sugden, Claire Ackroyd, Siân Pritchard, Graham Tovey, Lee Hathaway, Gordon McInnes, Natasha Greaves, Adrian Mellor, Daan Visser, Helen Varley, Andrea Neumann, Shane Twomey, Huw Bevan, Dylan Price, Rhian Morgan, Tyler Brookes, Sandra Neale, Lindsay Pallister, Barry Coxon, Harry Kitching, Brittany Hayes, Karin Vossen, Martina Engel, Dirk Vogt, Eoin Hegarty, Maeve Doherty, Jacinta Hoad, Riley Tran, Els Van Damme, Katrien Wouters, Karen Midgley, Kevin Kershaw, Oliver Kirkby, Chris Jagger, Toby Cowell, Mark Brearley, Ian Brearley, Graham Rowntree, Imran Qureshi, Marloes Hendriks, Ilse de Graaf, Karin Sjöberg, Linnea Holm, Annika Lund, Arnaud Janssens, Lena Becker, Jonas Lehmann, Markus Hofmann, Mike Delaney, Tyler Nguyen, Dev Malhotra, Jess Doyle, Lachlan Hutchinson, Malcolm Ridgway, Tariq Saleem, Gareth Pugh, Kwame Asante, Matthias Ebner, Dennis Wolter, Danielle Okonkwo, Lauren Pilkington, Stuart Haworth, Nadia Bashir, Carl Whittle, Kirsty Robson, Samuel Adeyemi, Clara Hoskins, Gavin Rudd, Ruud Verhoeven, Raymond Tsai, Ingrid Solberg, Pauline Metcalfe, Tracey Bainbridge, Vikram Sethi, Andy Buckley, Yara El Idrissi, Phil Catterall, Monique Fairley, Elliot Rosen, Javier OrtizAlice BrewerCallum ReidLiam Doherty+91
  • 26 May 2026email_threadInvitation: BB-Demo Customer Day London Alice Brewer, Lee Hathaway logoAlice BrewerLee Hathaway
  • 5 May 2026ticketConnector sync stopped Lee Hathaway, Bethan Lister logoLee HathawayBethan Lister
  • 14 Apr 2026ticketBrain data not refreshing Lee Hathaway, Kate Ormerod logoLee HathawayKate Ormerod
  • 20 Mar 2026ticketInvoice date discrepancy in bills indexed Lee Hathaway, Bethan Lister logoLee HathawayBethan Lister
  • 5 Jan 2026ticketDuplicate customer records Lee Hathaway, Connor Webb logoLee HathawayConnor Webb
  • 17 Jul 2025eventBB-Demo webinar Alice Brewer, Dean Hargreaves, Dale Prescott, Ed Duckworth, Ravi Atherton, Lee Hathaway, Tina Goddard, Nathan Booth, Phil Royston, Hugo Bacon, Ricky Blanchard, Tamika Harris, Bas Vermeulen, Eva Mulder, Vicky Brearley, Anders Kjær, Anders Mortensen, Noor Bos, Stuart Haworth, Becky Tattersall, Nils Behrens, Tracey Bainbridge, Anja PohlAlice BrewerDean HargreavesDale Prescott+20
  • 27 Jun 2025ticketAccess to customer account dashboards Lee Hathaway, Bethan Lister logoLee HathawayBethan Lister
  • 23 Jun 2025email_threadInvitation: BB-Demo customer webinar in July Alice Brewer, Lee Hathaway logoAlice BrewerLee Hathaway
  • 30 Apr 2025ticketSearch returning blank results Lee Hathaway, Bethan Lister logoLee HathawayBethan Lister
  • 14 Apr 2025ticketBringing the corporate account team onto the brain Lee Hathaway, Olivia Grant logoLee HathawayOlivia Grant
  • 9 Apr 2025ticketUser unable to see data after login Lee Hathaway, Olivia Grant logoLee HathawayOlivia Grant
  • 7 Apr 2025callBrimscombe Energy / BB-Demo – Training Laura Penhaligon, Lee Hathaway, Nikhil Rao logoLaura PenhaligonLee HathawayNikhil Rao
  • 2 Apr 2025ticketGetting started with the brain Lee Hathaway, Bethan Lister logoLee HathawayBethan Lister
  • 1 Apr 2025email_threadTraining session for the key account team Laura Penhaligon, Lee Hathaway logoLaura PenhaligonLee Hathaway
CRMmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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