Henrietta Coombe

Person

Henrietta Coombe is the CRM-marked champion at Orme Vallance. She led the 21 Oct 2024 discovery call and coordinates next steps, but COO Alexander Vallance holds the commercial decision. No reply to the May 2025 webinar invitation.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Henrietta Coombe is the CRM-marked champion at Orme Vallance. She led the 21 Oct 2024 discovery call and coordinates next steps, but COO Alexander Vallance holds the commercial decision. No reply to the May 2025 webinar invitation.

Role: Head of Client Reporting at Orme Vallance, London, marked champion in the CRM. She wants hours of reconciliation turned into minutes, with audit trails for compliance.

Influence: she coordinates next steps and gathers IT and compliance contacts, while Alexander Vallance, the COO, wants the commercial framework first. Her influence looks like a champion's, not a signatory's.

Watch: the evidence shows no reply from her to the webinar invitation sent on 2025-04-23. It does not show her activity after that, nor whether a deal closed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Orme Vallance	Head of Client Reporting	champion	henrietta.coombe@ormevallance.example

CRMmade from

Activity

15 May 2025eventBG-Demo webinar Sofia Marchetti, Ravi Atherton, Johan Ekström, Elliot Allott, Neil Entwistle, Henrietta Coombe, Ravi Riley, Mark Ellwood, Brian Gilmore, Mandy Gasson, Oluwaseun Bamidele, Dean Furlong, Craig Holt, Dylan Price, Ricky Blanchard, Camilla Dewsbury, Johan Berglund, Henry Calloway, Neha Kapoor, Marie Goossens, Leanne Armstrong, Fraser McAllister, Jade Kenwright, Liam Corner, Andy Buckley+22
23 Apr 2025email threadBG-Demo webinar, 15 May 2025 Sofia Marchetti, Henrietta Coombe
22 Oct 2024email threadDiscovery call, Orme Vallance Priya Raman, Henrietta Coombe, Alexander Vallance
21 Oct 2024callOrme Vallance / BG-Demo – Discovery Priya Raman, Henrietta Coombe, Alexander Vallance
9 Aug 2024dealOrme Vallance – New Priya Raman, Henrietta Coombe

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help