Linda Gourlay

Person

Linda Gourlay is an Accounts Assistant at Tannahill Systems with a finance CRM role. She received BG-Demo's invoices and joined the 2023 price negotiation, but the records show no decision-making of her own.

made from

Who they are

Insight

As at Fri 9 Oct 2026

Linda Gourlay is an Accounts Assistant at Tannahill Systems with a finance CRM role. She received BG-Demo's invoices and joined the 2023 price negotiation, but the records show no decision-making of her own.

Role: Accounts Assistant in Glasgow, recorded in the CRM as finance. She is the addressee of the implementation invoice and both subscription invoices, so she is the billing contact.

Influence: she joined the 23 Feb 2023 negotiation with Moira Sinclair and Kenny, and raised a two-year commitment, which did not change the number. Moira said she wanted to sleep on the offer, so the decision sat with her.

Watch: none of the three billing threads shows a reply from Linda, so payment and any query are not shown. Accounting records are the place to check.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

CRM records

Organisation	Title	Role	Email
Tannahill Systems	Accounts Assistant	finance	linda.gourlay@tannahill.example

CRMmade from

Activity

2 Apr 2024email threadRenewal invoice: INV-103-0003 Nell Ashcombe, Linda Gourlay
2 Apr 2024invoiceINV-103-0003 Linda Gourlay
16 Nov 2023eventBG-Demo webinar Nell Ashcombe, Mark Siddall, Craig Paterson, Linda Gourlay, Lydia Ashurst, Neil Entwistle, Toby Mellor, Valerie Okon, Yasmin Chaudhry, Rhian Morgan, Phil Royston, Katharina Richter, Luke Kershaw, Nadia Bashir+11
6 Apr 2023email threadInvoice INV-103-0002 Nell Ashcombe, Linda Gourlay
6 Apr 2023invoiceINV-103-0002 Linda Gourlay
24 Mar 2023email threadImplementation invoice Nell Ashcombe, Linda Gourlay
24 Mar 2023invoiceINV-103-0001 Linda Gourlay
23 Feb 2023callTannahill Systems / BG-Demo – Negotiation Nell Ashcombe, Moira Sinclair, Kenny Lockhart, Linda Gourlay+1

CRMmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help