B-Glass
Tewin Software logo

Tewin Software

Lost£0

AI facts

As at Fri 9 Oct 2026

Tewin Software, a B2B software company in St Albans, holds no contract with BG-Demo and has never been invoiced. The Starter new deal, worth £26k with an ACV of £20k, closed lost on 17 Jul 2023 with the reason no decision. No usage is recorded. No renewal, open deal or booked call is on record. The last interaction was the 12 Jun 2023 demo, after which Divya Raval needed the CFO, Giles, to agree.

Read from 2 calls · 1 deals · 3 people, newest 12 Jun 23

Profile

Updated 9 Oct 26
  • IndustryB2B softwareSource: CRM company record
  • Websitetewin.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ citySt AlbansSource: CRM company record
  • Size110 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the only deal closed lost on 17 Jul 2023 for no decision and there is no recorded contact since 12 Jun 2023. The evidence does not show the CFO, Giles, was ever met. A fresh approach could revisit internal churn analysis, a clear Starter fit.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact12 Jun 2023Call: Tewin Software / BG-Demo – Demo · 1215 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown confirms Divya Raval is still at Tewin Software, then Nell Ashcombe reopens with her on churn and customer health analysis, with the CFO, Giles, in the plan from the start. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown, with Nell Ashcombe, should reopen Tewin Software through Divya Raval on churn and customer health analysis, first confirming she is still there, then planning how to bring the CFO, Giles, in early. Stalling without him lost the 2023 Starter deal.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: Tewin Software never became a customer. Its only Starter deal, £26k for the first year, closed lost on 17 Jul 2023 for no decision. There has been no contact since the 12 Jun 2023 demo. Tom Ashdown is to confirm Divya Raval is still there before a win-back.

Lost: Tewin Software never became a customer and holds no contract, no invoices and £0 ARR. Its only deal, Starter at £26k for implementation and the first year, closed lost in the CRM on 17 Jul 2023 for no decision.

There is no usage, ticket or billing history. Nell Ashcombe ran the 11 May 2023 discovery call and the 12 Jun 2023 demo with Divya Raval, Head of Customer Success, sizing about twelve users within Starter.

Nothing is recorded since the 12 Jun 2023 demo. The main risk is that Divya needed the CFO, Giles, to agree, and the records do not show he was ever met or why the deal stalled.

Tom Ashdown, the CRM owner, is to confirm Divya is still at Tewin Software by 9 Oct 2026. Nell then reopens on churn and customer health analysis, with Giles in the plan from the start.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

  • 21 Nov 2024eventBG-Demo webinar Sofia Marchetti, Richard Thorne, Paul Rigby, Sarah Hollis, Sam Yates, Doug Fairweather, Ruben Dekker, Andrew Pickering, Donal Coughlan, Dylan Price, Hayley Staniland, Stijn Gielen, Kirsty Ingham, Divya Raval, Leanne Moss, Nina Barden, Jelle Bouma, Annika Lund, Neil Ashworth, Saskia Mendes, Lauren Pilkington, Femi Olatunji, Fiona Drummond, Anthony Garrow, Tracey BainbridgeSofia MarchettiRichard ThornePaul Rigby+22
  • 18 Apr 2024eventBG-Demo webinar Nell Ashcombe, Josh Penrose, Lorna Wishart, Margaret Cleland, Alan Rennie, Natasha Greaves, Christopher Bamber, Anita Mistry, Divya Raval, Brendan Moran, Ian Greenhalgh, Conor Fitzgerald, Anthony GarrowNell AshcombeJosh PenroseLorna Wishart+10
  • 12 Jun 2023callTewin Software / BG-Demo – Demo Nell Ashcombe, Tobias Renwick, Divya RavalTewin Software logoNell AshcombeTobias RenwickDivya Raval
  • 11 May 2023callTewin Software / BG-Demo – Discovery Nell Ashcombe, Divya Raval, Max HarringtonTewin Software logoNell AshcombeDivya RavalMax Harrington
  • 4 Apr 2023dealTewin Software – New Nell Ashcombe, Divya RavalTewin Software logoNell AshcombeDivya Raval

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Tewin Software's pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 2 AI summaries of 3 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 3 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not written yet.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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