What the paper says
Document roll-up
As at Fri 9 Oct 2026Ardfinnan Freight Services has three documents, all read: a security questionnaire and two Growth tier proposals. None is executed. The contracted price and terms are not on file, and the proposals' £44k year 1 figure is proposed, not contracted.
Executed: No document for Ardfinnan Freight Services has a stored status of executed. The contracted price, term dates and service levels cannot be confirmed from the documents on file.
Open items: The Proposal v1 of 30 Dec 2024 is a draft by Tom Ashdown offering the Growth tier at £12k implementation and £44k for year 1. The Proposal of 3 Jan 2025 is filed as final but is still a proposal, and its next step is to sign the order form and master service agreement.
Open items: Both proposals quote year 2 onwards at £44k per annum, subject to review. Neither fixes a renewal price.
Contradictions: The two proposals agree on price, availability of 99.5%, a P1 response of 1 business hour, nightly refresh by 07:00 and a 12-month term from go-live. The draft of 30 Dec 2024 appears superseded by the 3 Jan 2025 proposal, but no executed copy exists to compare against.
Commitments: No live commitments can be taken from executed paper. The security questionnaire of 24 Dec 2024, answered by Hannah Lowe, states security event notice within four business hours and 90-day audit log retention, but it is not a contract.
Gaps: The roll-up covers all three documents held. It shows no order form, no master service agreement, no signatories and no go-live date, so the term start and renewal date are unknown.
Gaps: The security questionnaire is nearly two years old. Its answers, including SOC 2 Type II and no independent backups, should be rechecked before reuse in a renewal or security review.
Executed terms
As at Fri 9 Oct 2026- Service levels[]
Documents
Updated 9 Oct 26- presales
Folders and documents as a list
- Proposals (2)
- Growth tier proposal, first draft draft · proposal · 30 Dec 2024
- Growth tier sales proposal issued · proposal · 3 Jan 2025
- Security (1)
- Growth tier security questionnaire issued · security questionnaire · 24 Dec 2024