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Orrell Heys Housing logo

Orrell Heys Housing

Prospect£0Demo · £28k/yr

AI facts

Current to 13 Oct 26

Orrell Heys Housing, a Wigan housing association, is a prospect with no order form, no invoices and £0 CRM ARR. Open deal deal_106_01 is for Starter at £28k, stage demo, with expected close on 29 Dec 2026. There is no platform usage or ticket history, as it is not yet a customer. A proposal call is booked for 15 Oct 2026 at 14:00 with Harvey Doyle and Karen Unsworth. On the 14 Sep 2026 demo, Karen asked about year two and was told it renews at list price.

Read from 3 calls · 3 email threads · 1 deals · 3 people, newest 14 Sep 26

Profile

Updated 9 Oct 26
  • IndustryHousing associationSource: CRM company record
  • Websiteorrellheys.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityWiganSource: CRM company record
  • Size760 employeesSource: CRM company record
  • CRM ownerHarvey DoyleSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage opportunity · The sources disagree
  • StateProspectSource: AI assessment · Written 13 Oct 2026

AI opinion

Current to 13 Oct 26

Prospect, because Karen Unsworth is engaged and a proposal call is booked, but she does not decide alone. The managing director's value question, the IT access check and a Snowflake account are still open. Opportunity: a proposal built on her stated measures of complaint response time and repair costs.

AI · claude-opus-5-5 · 13 Oct 2026

Key facts

Updated 9 Oct 26
  • Open dealDemo · £28,000Source: CRM deal Orrell Heys Housing – New · new deal · Expected close 29 Dec 2026 · Owner Sophie Ling
  • Last contact14 Sep 2026Call: Orrell Heys Housing / BB-Demo – Demo · 25 days before 9 Oct 2026
Computedmade from

Next step

Current to 14 Oct 26
What
Harvey Doyle asks Karen Unsworth to confirm the Snowflake account and bring Dale Prescott into the IT access check before the proposal call. proposal
Who
Harvey Doyle Harvey Doyle
When
This week by 9 Oct 2026
Why
Harvey Doyle should get Karen Unsworth to confirm the Snowflake account and bring Dale Prescott into the IT access check before the 15 Oct 2026 proposal call. Both gaps are still open, and the Starter deal cannot progress without them.

AI · claude-opus-5-5 · 14 Oct 2026

The story

Current to 14 Oct 26
Prospect

Prospect: Orrell Heys Housing has an open Starter deal at £28k in the CRM's demo stage. Karen Unsworth is engaged, but the Snowflake account, IT access and managing director buy-in are still open before the proposal call booked for 15 Oct 2026.

Prospect Orrell Heys Housing, a Wigan housing association, has an open Starter deal at £28k in the CRM's demo stage, expected to close 29 Dec 2026. There is no order form or invoice, and CRM ARR is £0.

There is no platform usage or ticket history to judge, as it is not yet a customer. Karen Unsworth, Head of Customer Insight, is the only engaged contact, across the 10 Aug 2026 discovery and the 14 Sep 2026 demo.

Michael Fazakerley, the CRM economic buyer, and Dale Prescott, ICT Manager, show no engagement. The Snowflake account, the IT access check and the managing director's value question are all still open.

Harvey Doyle should get Karen to confirm the Snowflake account and bring Dale into the IT access check by 9 Oct 2026. The proposal call is booked for 15 Oct 2026 at 14:00.

AI · claude-opus-5-5 · 14 Oct 2026

ARR journey

Not yet analysedNo ARR history: no order forms or invoices for this organisation.
Accountingmade from

Platform usage

Not yet analysedNo platform usage: this organisation has no tenant in product analytics.

Documents

Not yet analysedNo documents in the document store for this subject.
Documentsmade from

Open deals

DealStageAmountClose
Orrell Heys Housing – Newdemo£28,00029 Dec 2026

Open tickets

Not yet analysedNo open tickets.
Helpdeskmade from

Activity

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • not yet analysed
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Orrell Heys Housing's pages are written from 4 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 6 AI summaries of 7 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 3 staff (0 with an AI write-up), shown on 4 pages. 2 AI records in this trail are not yet analysed.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events · Email

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

DataRecords
Organisations225
People at customers862
BB-Demo staff58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

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