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Penhallow Vets logo

Penhallow Vets

Lost£0

AI facts

As at Fri 9 Oct 2026

Penhallow Vets, a veterinary group in Exeter, has no contract, no invoices and no tickets with BG-Demo. A Starter new-business deal with an amount of £26k and an ACV of £20k closed lost on 30 Jan 2026 with the reason no decision. No usage is recorded because the brain was never deployed. Nothing is open: the CRM stage is lost and the last interaction was 19 Nov 2025. The 18 Nov 2025 demo request thread shows no BG-Demo reply.

Read from 1 calls · 1 email threads · 1 deals · 3 people, newest 18 Nov 25

Profile

Updated 9 Oct 26
  • IndustryVeterinary servicesSource: CRM company record
  • Websitepenhallow.exampleSource: CRM company record
  • CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
  • HQ cityExeterSource: CRM company record
  • Size340 employeesSource: CRM company record
  • CRM ownerTom AshdownSource: CRM company record · Account Executive
  • TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
  • StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026

AI opinion

As at Fri 9 Oct 2026

Lost, because the Starter deal closed with no decision on 30 Jan 2026 and no interaction is recorded since 19 Nov 2025. The demo request thread shows no BG-Demo reply. The pain Rob Allott and Yasmin Lomax described remains a possible reason to re-approach.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

Key facts

Updated 9 Oct 26
  • Last contact19 Nov 2025Email: Demo scheduling · 324 days before 9 Oct 2026
Computedmade from

Next step

As at Fri 9 Oct 2026
What
Tom Ashdown writes to Rob Allott to acknowledge the unanswered 18 Nov 2025 demo request and offer a Starter demo on Penhallow Vets' own data. Re engage
Who
Tom Ashdown Tom Ashdown
When
This week by 9 Oct 2026
Why
Tom Ashdown should write to Rob Allott, Finance Director, to own the unanswered 18 Nov 2025 demo request and offer a Starter demo on Penhallow Vets' own data. The deal closed lost with no decision, so the original pain is the way back in.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

The story

As at Fri 9 Oct 2026
Lost

Lost: Penhallow Vets' Starter deal closed lost with no decision on 30 Jan 2026, and nothing is recorded since 19 Nov 2025. Tom Ashdown should answer Rob Allott's unanswered demo request and offer a Starter demo on their own data.

Lost. Penhallow Vets never signed: the Starter new-business deal, with an amount of £26k and an ACV of £20k, closed lost with no decision on 30 Jan 2026. There is no contract, invoice or renewal date.

There is no usage because the brain was never deployed. Tom Ashdown ran the 17 Nov 2025 discovery call with Yasmin Lomax, Head of Revenue Operations, and Rob Allott, Finance Director, and nothing is recorded since 19 Nov 2025.

No tickets were ever raised. The main risk is that Rob's 18 Nov 2025 demo request shows no BG-Demo reply, and the patient-data security and eight-practice connector questions remain open.

Tom should write to Rob by 9 Oct 2026, owning the missed reply and offering a Starter demo on Penhallow Vets' own data at the v2 list of £22k. Hannah Lowe prepares the security and connector answer by then.

AI · claude-opus-5-5 · as at Fri 9 Oct 2026

ARR journey

No ARR history: no order forms or invoices for this organisation.

Accountingmade from

Platform usage

No platform usage: this organisation has no tenant in product analytics.

Documents

No documents in the document store for this subject.

Documentsmade from

Open deals

No open deals.

Open tickets

No open tickets.

Helpdeskmade from

Activity

  • 18 Nov 2025email threadDemo scheduling Tom Ashdown, Yasmin Lomax, Rob AllottPenhallow Vets logoTom AshdownYasmin LomaxRob Allott
  • 17 Nov 2025callPenhallow Vets / BG-Demo – Discovery Tom Ashdown, Yasmin Lomax, Rob AllottPenhallow Vets logoTom AshdownYasmin LomaxRob Allott
  • 18 Sep 2025eventBG-Demo webinar Alice Brewer, Jodie Sims, Robin Hatherell, Katie Halsall, Doug Fairweather, Hugh Firth, Heather Gillespie, Lindsey Ward, Helen Varley, Lee Garside, Paula Rennie, Kristin Lindahl, Rakesh Solanki, Asif Nuttall, Simon Ashworth, Charles Braithwaite, Sofie Bech, Fiona Fairclough, Ian Dobson, Jonas Albrecht, Mark Dodds, Joost van der LindenAlice BrewerJodie SimsRobin Hatherell+19
  • 29 Aug 2025dealPenhallow Vets – New Tom Ashdown, Yasmin LomaxPenhallow Vets logoTom AshdownYasmin Lomax
  • 20 Jun 2024eventBG-Demo webinar Nell Ashcombe, Claire Haddon, Peter Mayes, Emma Jagger, Rosa Ellwood, Kristen Abernathy, Jamal Edwards, Craig Holt, Thomas Schumacher, Glenys Routledge, Vanessa Guerrero, Sander Hofman, Jeffrey Illingworth, Marie Wouters, Rob Gledhill, Claire Girard, Layla Al, Polly Illingworth, Ian DobsonNell AshcombeClaire HaddonPeter Mayes+16

Contacts

Evidence trail

Updated 9 Oct 26
Key
  • Source rows
  • Raw things
  • People
  • Organisation
  • Organisation AI
  • Pages
  • AI-written record (ring)
  • AI record not written yet
  • belongs to the organisation (one line per group)
  • Size: how many records a group holds

Penhallow Vets' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 2 AI summaries of 3 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 1 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not written yet.

The trail as a list (block, record, entity, raw row)
Computedmade from
Sources AI · Calls · CRM · Events · Email

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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What the data covers

DataRecords
Organisations225
People at customers862
BG-Demo staff records (in post and leavers)58
Calls1,995
Email threads3,013
Support tickets1,159
Documents1,218
Deals315
Invoices285
Events49
News items119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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