AI facts
As at Fri 9 Oct 2026Penhallow Vets, a veterinary group in Exeter, has no contract, no invoices and no tickets with BG-Demo. A Starter new-business deal with an amount of £26k and an ACV of £20k closed lost on 30 Jan 2026 with the reason no decision. No usage is recorded because the brain was never deployed. Nothing is open: the CRM stage is lost and the last interaction was 19 Nov 2025. The 18 Nov 2025 demo request thread shows no BG-Demo reply.
Profile
Updated 9 Oct 26- IndustryVeterinary servicesSource: CRM company record
- Websitepenhallow.exampleSource: CRM company record
- CountryUnited KingdomSource: CRM company record · CRM code GB · Region UK
- HQ cityExeterSource: CRM company record
- Size340 employeesSource: CRM company record
- CRM ownerTom AshdownSource: CRM company record · Account Executive
- TypeProspectdiffersSource: contracts and invoices (signals) · CRM stage lost · The sources disagree
- StateLostSource: AI assessment · As at Fri 9 Oct 2026 · written 14 Oct 2026
AI opinion
As at Fri 9 Oct 2026Lost, because the Starter deal closed with no decision on 30 Jan 2026 and no interaction is recorded since 19 Nov 2025. The demo request thread shows no BG-Demo reply. The pain Rob Allott and Yasmin Lomax described remains a possible reason to re-approach.
Key facts
Updated 9 Oct 26- Last contact19 Nov 2025Email: Demo scheduling · 324 days before 9 Oct 2026
Next step
As at Fri 9 Oct 2026- What
- Tom Ashdown writes to Rob Allott to acknowledge the unanswered 18 Nov 2025 demo request and offer a Starter demo on Penhallow Vets' own data. Re engage
- Who
Tom Ashdown
- When
- This week by 9 Oct 2026
- Why
- Tom Ashdown should write to Rob Allott, Finance Director, to own the unanswered 18 Nov 2025 demo request and offer a Starter demo on Penhallow Vets' own data. The deal closed lost with no decision, so the original pain is the way back in.
The story
As at Fri 9 Oct 2026Lost: Penhallow Vets' Starter deal closed lost with no decision on 30 Jan 2026, and nothing is recorded since 19 Nov 2025. Tom Ashdown should answer Rob Allott's unanswered demo request and offer a Starter demo on their own data.
Lost. Penhallow Vets never signed: the Starter new-business deal, with an amount of £26k and an ACV of £20k, closed lost with no decision on 30 Jan 2026. There is no contract, invoice or renewal date.
There is no usage because the brain was never deployed. Tom Ashdown ran the 17 Nov 2025 discovery call with Yasmin Lomax, Head of Revenue Operations, and Rob Allott, Finance Director, and nothing is recorded since 19 Nov 2025.
No tickets were ever raised. The main risk is that Rob's 18 Nov 2025 demo request shows no BG-Demo reply, and the patient-data security and eight-practice connector questions remain open.
Tom should write to Rob by 9 Oct 2026, owning the missed reply and offering a Starter demo on Penhallow Vets' own data at the v2 list of £22k. Hannah Lowe prepares the security and connector answer by then.
ARR journey
Platform usage
Documents
Activity
- 18 Nov 2025email threadDemo scheduling
- 17 Nov 2025callPenhallow Vets / BG-Demo – Discovery
- 18 Sep 2025eventBG-Demo webinar
+19
- 29 Aug 2025dealPenhallow Vets – New
- 20 Jun 2024eventBG-Demo webinar
+16
Contacts
Evidence trail
Updated 9 Oct 26Penhallow Vets' pages are written from 3 organisation-level AI texts (assessment / next steps) and 1 narrative-level AI text, which in turn draw on 2 AI summaries of 3 raw things (calls, tickets, emails, news), 3 people (3 with an AI write-up) and 1 staff (0 with an AI write-up), shown on 3 pages. 1 AI record in this trail is not written yet.
The trail as a list (block, record, entity, raw row)
- Activity page block
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- BG-Demo webinar entity
- event_platform/events.csv evt_0626_webinar raw row
- event_platform/registrations.csv evt_0626_webinar:per_0403 raw row
- event_platform/registrations.csv evt_0626_webinar:per_12402 raw row
- event_platform/registrations.csv evt_0626_webinar:per_1403 raw row
- event_platform/registrations.csv evt_0626_webinar:per_14501 raw row
- event_platform/registrations.csv evt_0626_webinar:per_14601 raw row
- +13 more
- BG-Demo webinar entity
- event_platform/events.csv evt_1081_webinar raw row
- event_platform/registrations.csv evt_1081_webinar:per_13103 raw row
- event_platform/registrations.csv evt_1081_webinar:per_13602 raw row
- event_platform/registrations.csv evt_1081_webinar:per_13703 raw row
- event_platform/registrations.csv evt_1081_webinar:per_15002 raw row
- event_platform/registrations.csv evt_1081_webinar:per_1501 raw row
- +16 more
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets / BG-Demo – Discovery entity
- AI opinion page block
- Penhallow Vets lost AI record
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax, Head of Revenue Operations AI record
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/contacts.csv per_7501:org_075 raw row
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- +3 more
- Penhallow Vets – New entity
- Penhallow Vets lost AI record
- ARR journey (computed from the records; nothing to show yet) page block
- facts.arr_monthly:org_075 facts table
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Penhallow Vets – New entity
- facts.arr_monthly:org_075 facts table
- AI facts page block
- Penhallow Vets lost AI record
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax, Head of Revenue Operations AI record
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/contacts.csv per_7501:org_075 raw row
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- +3 more
- Penhallow Vets – New entity
- Penhallow Vets lost AI record
- Contacts page block
- Yasmin Lomax entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/contacts.csv per_7501:org_075 raw row
- Penhallow Vets entity
- Rob Allott entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/contacts.csv per_7502:org_075 raw row
- Penhallow Vets entity
- Ian Dobson entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/contacts.csv per_7503:org_075 raw row
- Penhallow Vets entity
- Yasmin Lomax entity
- Open deals (computed from the records; nothing to show yet) page block
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- Documents (computed from the records; nothing to show yet) page block
- document_store/files.csv * raw row
- hero page block
- Penhallow Vets lost AI record
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax, Head of Revenue Operations AI record
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/contacts.csv per_7501:org_075 raw row
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- +3 more
- Penhallow Vets – New entity
- facts.reconciliation_t0:org_075 facts table
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Signals: Penhallow Vets signals (no model)
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- Penhallow Vets lost AI record
- Key facts page block
- facts.reconciliation_t0:org_075 facts table
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Signals: Penhallow Vets signals (no model)
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- facts.reconciliation_t0:org_075 facts table
- Evidence trail page block
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- The story page block
- Customer: Penhallow Vets AI record
- Penhallow Vets lost AI record
- Penhallow Vets – New entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- crm/deal_line_items.csv deal_075_01:1 raw row
- crm/deal_line_items.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:1 raw row
- crm/deal_stage_history.csv deal_075_01:2 raw row
- crm/deal_stage_history.csv deal_075_01:3 raw row
- +1 more
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- mailbox/messages.csv thr_075_0001:1 raw row
- mailbox/messages.csv thr_075_0001:2 raw row
- mailbox/threads.csv thr_075_0001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Yasmin Lomax, Head of Revenue Operations AI record
- Discovery: eight-practice group, no single view AI record
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- call_recorder/calls.csv call_075_001 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets / BG-Demo – Discovery entity
- Penhallow demo scheduling AI record
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Demo scheduling entity
- Penhallow Vets entity
- crm/companies.csv org_075 raw row
- Penhallow Vets entity
- Penhallow Vets entity
- Discovery: eight-practice group, no single view AI record
- +3 more
- Penhallow Vets – New entity
- Penhallow Vets lost AI record
- Customer: Penhallow Vets AI record
- Next step page block
- Open tickets (computed from the records; nothing to show yet) page block
- Profile page block
- Sources page block
- Platform usage (computed from the records; nothing to show yet) page block