How they work
Insight
As at Fri 9 Oct 2026Yusuf Demir is a London data engineer who carries Veldmaat Payments, where he runs connectors, the nightly refresh and training. Eleven reads show repeated late refreshes, low adoption and an open invoice query.
Role: Yusuf is a Data Engineer in engineering, reporting to Ewan Pryce, and has been at BG-Demo since 13 Jan 2025. To customers he is the person who builds connectors, fixes the refresh and trains users.
Book: He carries one account, Veldmaat Payments, with 11 activity items, 7 calls attended and 4 email threads. No tickets are assigned to him.
Evidence: Calls and threads from Jan to Mar 2026 show repeated misses of the 07:00 refresh, with a batching fix that produced four clean mornings against the five the customer asked for. Joost Verbeek also queried a £50k invoice against a £45k order form, and only a few of the 40 licensed users log in.
Now: The refresh and adoption questions remain open in the latest reads, and Yusuf's training with Femke Jansen is the route to wider use. The evidence does not show a root cause for the late loads or the answer on the invoice.
On record
Updated 9 Oct 26Calls
Time off
| From | To | Type | Days | Status |
|---|---|---|---|---|
| 5 Dec 2026 | 8 Dec 2026 | holiday | 2 | booked |
| 17 Nov 2026 | 17 Nov 2026 | holiday | 1 | booked |
| 25 Aug 2026 | 26 Aug 2026 | holiday | 2 | taken |
| 11 Aug 2026 | 18 Aug 2026 | holiday | 6 | taken |
| 8 Jun 2026 | 8 Jun 2026 | holiday | 1 | taken |
| 16 Mar 2026 | 17 Mar 2026 | holiday | 2 | taken |
| 26 Jan 2026 | 28 Jan 2026 | holiday | 3 | taken |
| 5 Dec 2025 | 9 Dec 2025 | holiday | 3 | taken |
| 3 Dec 2025 | 3 Dec 2025 | holiday | 1 | taken |
| 25 Nov 2025 | 25 Nov 2025 | holiday | 1 | taken |
| 29 Sep 2025 | 29 Sep 2025 | holiday | 1 | taken |
| 2 Aug 2025 | 14 Aug 2025 | holiday | 9 | taken |
| 14 Jul 2025 | 16 Jul 2025 | holiday | 3 | taken |
| 3 Apr 2025 | 7 Apr 2025 | sick | 3 | taken |
| 30 Jan 2025 | 5 Feb 2025 | holiday | 5 | taken |