Demo follow-up

Email thread

Matteo Ricci said the demo went well and promised a formal proposal by end of week, with a suggested mid-December launch. Lien Verstraete called the demo helpful and will review with CFO Wim Goossens early next week.

made from

What was said

What this says

As at Fri 9 Oct 2026

Matteo Ricci said the demo went well and promised a formal proposal by end of week, with a suggested mid-December launch. Lien Verstraete called the demo helpful and will review with CFO Wim Goossens early next week.

Ask: Matteo noted Lien's questions on the Salesforce integration and the dashboard builder, and said he would confirm the launch timeline. He suggested mid-December.

Customer view: Lien said the demo was helpful and the proposal will be reviewed with Wim. The decision therefore sits with Wim, who is not on this thread.

Next: Matteo's messages give the proposal as due by Friday and as sent today, so the delivery date is unclear.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages3

First message2025-10-20

Last message2025-10-22

Emailmade from

Messages

Matteo Ricci 20 Oct 2025 13:48
to Lien Verstraete
Lien, Thank you for the demo call yesterday. Anya and I felt it went well, you asked great questions about the Salesforce integration and the dashboard builder. Next steps: I'll send over the formal proposal with pricing and terms by end of week. I would rather you heard it from me upfront that we'll want to confirm your timeline for launch, we're suggesting mid-December to give you time to review with your team. Let me know if you have any questions in the meantime. Best regards, Matteo
Lien Verstraete 21 Oct 2025 14:15
to Matteo Ricci
Matteo, Thanks for that. Yes, the demo was helpful. We'll review the proposal with Wim and get back to you early next week. Cheers, Lien
Matteo Ricci 22 Oct 2025 09:49
to Lien Verstraete
Perfect. Anya and I will have the full proposal with you by Friday, I'll send that over today. Let me confirm that in writing so you know exactly what to expect. Looking forward to your thoughts. Best regards, Matteo

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help