Quick discovery call

Email thread

Jordan Pike offered Mackenzie Pruett a 30-minute discovery call. On 25 Mar 2026 she replied she is open to a conversation and proposed Wednesday afternoon. Logistical, early stage.

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What was said

What this says

As at Fri 9 Oct 2026

Jordan Pike offered Mackenzie Pruett a 30-minute discovery call. On 25 Mar 2026 she replied she is open to a conversation and proposed Wednesday afternoon. Logistical, early stage.

Ask: Jordan pitched the brain as one place for CRM, call recordings and customer data and asked for 30 minutes.

Customer view: Mackenzie said it sounds interesting and is open to a conversation. She did not raise needs, budget or a rival.

Next: Jordan to confirm Wednesday afternoon. Nothing in the thread shows a buying signal beyond willingness to talk.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2026-03-20

Last message2026-03-25

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Messages

Jordan Pike 20 Mar 2026 17:27
to Mackenzie Pruett
Hi Mackenzie, I've been doing some research on Grayling Peak and I think we could be really helpful for you. The brain connects your CRM, call recordings and customer data in one place so your team can ask questions instead of pulling reports. Would you have 30 minutes next week for a quick discovery call? No pressure, just want to see if it might be a fit. Thanks, Jordan
Mackenzie Pruett 25 Mar 2026 14:29
to Jordan Pike
Hi Jordan, That sounds interesting. I'm definitely open to a conversation. I can do Wednesday afternoon, does that work for you? Mackenzie Pruett Director of Customer Success Grayling Peak Software

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help