Renewal invoice

Email thread

Leah Brandt sent Maureen Ellis invoice INV-173-0003 for the Starter subscription renewal: £22k plus VAT £4,400, total £26k, due 5 Nov 2026. There is no customer response in the thread.

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What was said

What this says

Current to 13 Oct 26

Leah Brandt sent Maureen Ellis invoice INV-173-0003 for the Starter subscription renewal: £22k plus VAT £4,400, total £26k, due 5 Nov 2026. There is no customer response in the thread.

Ask: BG-Demo billed the Starter renewal on 6 Oct 2026. The invoice amount is £22k, with VAT of £4,400 and a total of £26k.

Customer view: Maureen has not replied, so the evidence does not show whether Fulford Ings Software accepts the amount or has questions.

Next: The £22k matches the v2 Starter list price in the price book, but this thread does not say what the previous term cost or whether the customer was told of a change. Payment by the due date is the signal to watch.

AI · claude-sonnet-5-5 · 13 Oct 2026

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The thread

Updated 9 Oct 26

Typebilling

Messages1

First message2026-10-06

Last message2026-10-06

Emailmade from

Messages

Leah Brandt 6 Oct 2026 17:45
to Maureen Ellis
Hi Maureen, Please find attached invoice INV-173-0003 for your Starter subscription renewal. Amount: £22,000 plus VAT £4,400, total £26,400. Due: 5 November 2026. Best, Leah Brandt Finance Assistant

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header. Type a question, or pick one of the examples.

Search finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Glass Claude Project, where Claude answers from the same data using the B-Glass tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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