Follow-up from the demo

Hi all, Thanks for the time today. Here's where we are after the demo. You saw Enterprise running on a sample of your own kind of data, with enquiries, complaints and contracts for each community in one view. The proposal we discussed comes to £155,000 in total, which includes the one-off implementation fee. It is not an annual price, and I will break out the annual subscription and the implementation separately in the written proposal so it is clear. To be transparent, there are two things still open. First, Amber, I know you want to understand which of your systems connect and how the data stays in your own Snowflake account. Theo is copied and can walk you through that. Second, Jennifer's privacy review needs to happen before anything is signed, and we will make time for it whenever suits her. Our working plan is a decision by 29 Dec 2026. What would make this a yes for each of you? Thanks, Jordan

Jordan, Thanks for the follow-up. The demo was useful, and Nicole's team in particular liked seeing the community view. On the connectors, I would like Theo to send a short list of what he needs from us on the CRM and helpdesk side, and how the refresh runs overnight. We would want to be sure we know who owns what before we take it further. Please also send the proposal with the subscription and the implementation separated, as you said. Kristin will need that before it goes any further internally. Amber