What was said
What this says
Current to 14 Oct 26Matteo Ricci set up a commercial session with CFO Thomas Schumacher. Thomas agreed to Tuesday and asked for a written agenda, total cost over the full term and confirmation that data stays in the EU region.
Ask: Thomas wants the agenda in writing first, the total cost over the full term and confirmation that the data stays in the EU region.
Customer view: He is cautious and procedural. Procurement and information security are involved, and the auditors need a supplier file.
Next: Matteo confirmed three points in writing: total cost with implementation shown separately, EU data residency, and the auditor documents. He will send a written summary before the session.
The thread
Updated 9 Oct 26Messages
- Matteo Ricci 12 Mar 2026 13:32Dear Thomas, Thank you for your time on the call today. As discussed, I would like to set aside a separate session for the commercial terms, so that you, procurement and information security can look at the same position. Could you let me know which days next week suit you? I will confirm the agenda in writing beforehand, including where the data is processed and what the auditors will want to see in the supplier file. Best regards, Matteo
- Thomas Schumacher 13 Mar 2026 15:12Matteo, Tuesday works. Please send the agenda in writing first. I need the total cost over the full term and confirmation that the data stays in the EU region. Thomas Schumacher
- Matteo Ricci 17 Mar 2026 14:50Dear Thomas, Thank you. Let me confirm that in writing: we will meet on Tuesday and cover three points. First, the total cost over the contract term, with implementation shown separately. Second, EU data residency and where processing takes place. Third, the documents your auditors need for the supplier file. I will send the written summary ahead of the session so nothing is left to the call. Best regards, Matteo