What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore sent a fourth reminder for INV-155-0008, £13k gross, due 25 Mar 2026. It was more than ten weeks overdue on 8 Jun 2026. There is no customer response in the thread.
Ask: Rachel Dunmore chased INV-155-0008 (£11k net, £2,200 VAT, £13k gross, issued 23 Feb 2026). She asked whether it was approved, which payment run it would join, and whether a PO number was needed.
Customer view: there is no customer response in the thread, so the reason it is unpaid is not shown.
Next: a reply from Debbie Rowntree is needed on approval status, a PO number or a remittance advice.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2026-06-08
Last message2026-06-08
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Messages
- Rachel Dunmore 8 Jun 2026 10:23Dear Debbie, This is our fourth reminder about the invoice below, which remains unpaid on our ledger. Please find the details for your records. Invoice number: INV-155-0008 Issued: 23 Feb 2026 Due: 25 Mar 2026 Net amount: £11,000 VAT: £2,200 Gross amount: £13,200 The invoice is now more than ten weeks past its due date. Could you confirm whether it has been approved for payment, and if so on which payment run it will be included? If a purchase order number is needed on our invoice before it can be processed, could you confirm the PO number and I will reissue the invoice with it on the same day. If you believe it has already been paid, please send me the remittance advice and I will check it against our bank statement. I would be grateful for a reply by the end of this week. Kind regards, Rachel Dunmore Finance Manager
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