Setting up a check-in

Hi Craig, Hope the new year has started well. I've pulled the numbers for your account ahead of the new quarter and wanted to get a check-in in the diary. A few things I'd like to cover: - Usage has dipped over the last quarter. Fewer people are logging in than when we last spoke, and I'd like to understand why before it becomes a habit. - Which of your 40 licensed users are actually getting value, and which teams have drifted away. - Whether the project, commercial and credit teams are still looking at each client together, which was the point of bringing the brain in. Happy to jump on a call whenever suits. Shall we book 30 minutes next week? Thanks, Marcus

Marcus, Fair point. It's been a busy few weeks, two projects handing over before Christmas and everyone buried in valuations. People stopped looking at it, that's all. I don't want to waste your time or mine though. What exactly do you want from the call? I'd rather it was about what's useful for us than a usage lecture. Next week is fine. Not Monday. Craig

Hi Craig, Thanks, and understood on keeping it practical. No lecture, I promise. What I'd like to do is share my screen, show you what each team has been using lately, and ask you where the brain should be helping that it currently isn't. If there's a project or a client you want to see in one place, we can try it live. How about Thursday at 14:00? If that doesn't work, Wednesday morning is open too. Just let me know and I'll send an invite. Thanks, Marcus