What was said
What this says
As at Fri 9 Oct 2026Rachel Dunmore chases Debbie Rowntree on invoice INV-155-0007 for the Growth subscription: £13k gross, due 24 Dec 2025 and unpaid in the ledger on 31 Dec 2025. There is no customer response in the thread.
Ask: Rachel wants to know whether the invoice has been approved and the expected payment date. She also offers to check a PO number if one is needed.
Customer view: The thread holds no reply from Debbie, so the reason for non-payment is not shown.
Next: Await approval status or remittance advice. This is a money matter only and shows nothing about value.
The thread
Updated 9 Oct 26Typebilling
Messages1
First message2025-12-31
Last message2025-12-31
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Messages
- Rachel Dunmore 31 Dec 2025 11:33Dear Debbie, I'm writing about invoice INV-155-0007, which we raised on 24 Nov 2025 for your Growth subscription. It fell due on 24 Dec 2025 and our ledger still shows it as unpaid. For your records, the amounts are: - Net: £11,000 - VAT: £2,200 - Gross: £13,200 Could you let me know whether the invoice has been approved for payment, and give me the expected payment date? If it needs a PO number to be matched on your side, please confirm the one you'd like quoted and I'll check it against our copy. If payment has already been sent, please accept my apologies and let me have the remittance advice so I can allocate it. Kind regards, Rachel Dunmore Finance Manager
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