What was said
What this says
Current to 13 Oct 26Rachel Dunmore sent Debbie Rowntree invoice INV-155-0006 on 11 Aug 2025: net £11k, VAT £2,200, gross £13k, due 10 Sep 2025. This is a billing thread with no customer response.
Ask: Rachel asked Debbie to quote the invoice number as the payment reference and to confirm the PO number if one is raised. She also offered to update the addressee if a different person handles invoices.
Customer view: There is no customer response in the thread, so nothing is shown about receipt, a PO number or payment.
Next: Debbie confirms the PO number and the correct invoice recipient. Payment status would come from accounting records.
The thread
Updated 9 Oct 26Messages
- Rachel Dunmore 11 Aug 2025 13:24Hello Debbie, Please find attached invoice INV-155-0006, issued today, 11 Aug 2025, for your records. The details are: - Net amount: £11,000 - VAT: £2,200 - Gross amount: £13,200 - Due date: 10 Sep 2025 Payment terms are thirty days from the invoice date. Our bank details are on the invoice itself, so please quote the invoice number as the payment reference so that we can allocate it straight away. Could you confirm the PO number, if your team raises one for this? If one is needed and is not on the invoice, let me know and I will reissue it with the PO shown. If the invoice should go to a different address or a different person in your accounts team, please tell me and I will update our records. Kind regards, Rachel Dunmore Finance Manager BB-Demo