Finding time for a check-in
Email threadMarcus Bell asked Craig Ashwell for a thirty-minute check-in ahead of the August renewal. Craig agreed a Thursday 10:00 slot and asked for usage by project, not by team, to see whether project staff use the brain.
What was said
What this says
As at Fri 9 Oct 2026Marcus Bell asked Craig Ashwell for a thirty-minute check-in ahead of the August renewal. Craig agreed a Thursday 10:00 slot and asked for usage by project, not by team, to see whether project staff use the brain.
Ask: Marcus proposed a check-in before the renewal. Craig accepted, capped it at thirty minutes and said he would bring a project lead.
Customer view: Craig wants to know whether the project side uses the brain or only commercial and credit do. That is a value question, not a scheduling one.
Next: Marcus needs usage cut by project for the check-in.
The thread
Updated 9 Oct 26Messages
Marcus Bell 9 Jun 2025 16:12Hi Craig, I'd like to get a check-in in the diary before the renewal in August. Shall we book thirty minutes? I've pulled the numbers and I'd like to walk you through them. What I want to cover: - How the project, commercial and credit teams are using the brain day to day - Which client views are getting the most use, and which are getting very little - Anything you'd like changed before the next term I can do Tuesday or Thursday this week or next, mornings are easiest for me. Let me know what suits you and I'll send an invite. Thanks, Marcus
Craig Ashwell 11 Jun 2025 16:48Marcus, Thursday next week, 10:00 works. Keep it to thirty minutes, I've got a site visit straight after. I'll bring one of the project leads. Can you show usage by project rather than by team? What I need to know is whether the project side is actually using it, or whether it's only commercial and credit. Craig