Customer Day London: an invitation

Email thread

Alice Brewer invited Andrew Sugden, the CFO, to Customer Day London on 11 Jun 2026 and asked whether he would share a few words, with a draft for approval first. Marketing invitation; no customer response in the thread.

made from

What was said

What this says

Current to 13 Oct 26

Alice Brewer invited Andrew Sugden, the CFO, to Customer Day London on 11 Jun 2026 and asked whether he would share a few words, with a draft for approval first. Marketing invitation; no customer response in the thread.

Ask: Alice invited Andrew to attend and to say a few words about what the brain is worth to Harcastle. She promised a draft for his approval and nothing used without written agreement.

Customer view: none recorded. There is no customer response in the thread.

Next: the event date has passed and the thread does not show whether Andrew attended.

AI · claude-sonnet-5-5 · 13 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typeevent

Messages1

First message2026-06-06

Last message2026-06-06

Emailmade from

Messages

Alice Brewer 6 Jun 2026 14:35
to Andrew Sugden
Dear Andrew, Apologies for a weekend email. I'm Alice, head of marketing at BG-Demo, and I'm writing to invite you to BG-Demo Customer Day London on Thursday 11 June 2026. It is an in person day in London, put together for the people who sign off and run the brain at our customers. The aim is simple: a chance to hear what other finance and operations leaders have got from it, and to put your own questions to our team. I know from Marcus Bell that Harcastle's usage has grown steadily this year and that you have been looking closely at what the brain is worth to the business. That is exactly the kind of experience other customers would value hearing about. If you would be happy to share a few words on the day, I would send you a draft for your approval first, and nothing would be used without your written agreement. Could you let me know whether you are able to come? A short reply is plenty, and I will take care of the rest. Best, Alice Alice Brewer Head of Marketing, BG-Demo

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header. Type a question, or pick one of the examples.

Search finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Glass Claude Project, where Claude answers from the same data using the B-Glass tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email support@b-glass.example or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help