Discovery, Hoogkerk

Email thread

After a discovery call, Lewis Kerr recommended Enterprise to Hoogkerk Zorggroep. On 28 Feb 2025 CFO Hendrik Wiersma said he and Marieke Postma are keen, but wants price, support and residency terms first.

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What this says

As at Fri 9 Oct 2026

After a discovery call, Lewis Kerr recommended Enterprise to Hoogkerk Zorggroep. On 28 Feb 2025 CFO Hendrik Wiersma said he and Marieke Postma are keen, but wants price, support and residency terms first.

Ask: Hendrik wants commercial terms covering price, support and any residency requirements before moving forward.

Customer view: both customer contacts are keen. The CFO is gating progress on terms, and the thread holds no BG-Demo reply.

Next: residency may point to the dedicated data residency add-on, and the Enterprise security review adds time. The thread does not show the residency need.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages2

First message2025-02-25

Last message2025-02-28

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Messages

Lewis Kerr 25 Feb 2025 16:22
to Marieke Postma, Hendrik Wiersma
Marieke and Hendrik, Thank you for the discovery call last week. It's clear that linking your operations data, call records and finance would help your teams move faster on member queries. Enterprise is the right fit for your scale. We'd need about twelve weeks, including a security review. I'll send over a brief outline and we can get something in the diary for March. Kind regards, Lewis
Hendrik Wiersma 28 Feb 2025 14:19
to Lewis Kerr
Lewis, Marieke and I are keen. But I need to see commercial terms: price, support, any residency requirements, before we move forward. Can you send that? Best regards, Hendrik

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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