Invoice INV-104-0002, outstanding

Email thread

Nell Ashcombe chased invoice INV-104-0002 (£20k) again on 8 Mar 2024 after the February promise of payment. Pamela Lyall apologised and said she would get a definite date by end of week.

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What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe chased invoice INV-104-0002 (£20k) again on 8 Mar 2024 after the February promise of payment. Pamela Lyall apologised and said she would get a definite date by end of week.

Ask: Nell asked Pamela to confirm status and commit to a payment date, noting the February assurance had not led to payment.

Customer view: Pamela was apologetic and said she would chase her finance team herself. She gave no date.

Next: Hold her to the end-of-week date. The thread does not show whether it arrived.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typebilling

Messages2

First message2024-03-08

Last message2024-03-08

Emailmade from

Messages

Nell Ashcombe 8 Mar 2024 10:29
to Pamela Lyall
Pamela, We're now well past the due date on invoice INV-104-0002 (£19,500, due 24 Dec 2023). You said it was being processed in February, but we've not received payment. Can you confirm the status and commit to a payment date? Best, Nell
Pamela Lyall 8 Mar 2024 12:31
to Nell Ashcombe
Nell, I'm very sorry for this. I will personally chase this with our finance team today and get you a definite date by end of week. Pamela

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