Order form

Email thread

Nell Ashcombe sent the Starter order form at £26k for the first year. Derek Imrie signed on 13 Nov 2023 and Nell handed implementation to the customer success manager.

made from

What was said

What this says

As at Fri 9 Oct 2026

Nell Ashcombe sent the Starter order form at £26k for the first year. Derek Imrie signed on 13 Nov 2023 and Nell handed implementation to the customer success manager.

Ask: Nell sent the order form, covering implementation and the annual subscription.

Customer view: Derek replied "Looks good" and confirmed he had signed and was ready to start.

Next: Finance to issue invoices, and the customer success manager to begin implementation with Lorna Wishart.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages3

First message2023-11-08

Last message2023-11-13

Emailmade from

Messages

Nell Ashcombe 8 Nov 2023 17:38
to Derek Imrie
Derek, Attached is the order form for Starter. As discussed, the total is £25,500 for the first year, which includes the implementation and annual subscription. Once you've signed, we'll get started straight away. Best, Nell
Derek Imrie 13 Nov 2023 13:24
to Nell Ashcombe
Nell, Thanks for that. Looks good. I've signed and we're ready to start. I'll sort the invoice out with your finance team now. Derek
Nell Ashcombe 13 Nov 2023 15:11
to Derek Imrie
Perfect. Our finance team will be in touch with the invoices shortly, and I'll cc Daniel, our customer success manager, so he can get implementation underway with Lorna. Best, Nell

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help