Onboarding kickoff

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Logistical thread: Hamza Akhtar confirmed implementation kickoff timing with Phil Catterall. Phil agreed to start the following Tuesday and run through Friday, and asked whether the whole team should be involved.

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As at Fri 9 Oct 2026

Logistical thread: Hamza Akhtar confirmed implementation kickoff timing with Phil Catterall. Phil agreed to start the following Tuesday and run through Friday, and asked whether the whole team should be involved.

Ask: Hamza proposed starting implementation the week after the 3 call. Phil accepted and offered Tuesday to Friday.

Customer view: Phil was prompt and cooperative, and asked about team involvement, which suggests a willingness to commit people.

Next: Hamza to send the agenda and prep guide by end of day on 2026-06-05, and answer Phil's question on who should attend.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-06-04

Last message2026-06-05

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Messages

Hamza Akhtar 4 Jun 2026 11:36
to Phil Catterall
Hi Phil, Following our call yesterday, I wanted to confirm timing for the implementation kickoff. We're looking to start next week if your team is ready. Best, Hamza
Phil Catterall 4 Jun 2026 14:32
to Hamza Akhtar
Hamza, Next week works well for us. We can start Tuesday and run through Friday. Should the whole team be involved? Phil
Hamza Akhtar 5 Jun 2026 09:51
to Phil Catterall
Perfect. Tuesday through Friday is ideal. I'll send the agenda and prep guide by end of day. Cheers, Hamza

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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