Order form for signature

Email thread

Priya Raman sent Nigel Ferris the £52k Growth order form. Nigel apologised that the 8 Nov 2024 date had slipped and asked for a call to explain the bottom line. Priya replied on 12 Nov 2024 offering a ten-minute call.

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What was said

What this says

As at Fri 9 Oct 2026

Priya Raman sent Nigel Ferris the £52k Growth order form. Nigel apologised that the 8 Nov 2024 date had slipped and asked for a call to explain the bottom line. Priya replied on 12 Nov 2024 offering a ten-minute call.

Ask: Priya wanted signature by 8 Nov 2024. Nigel has not signed and asks to be talked through it by phone.

Customer view: he is not objecting but wants assurance that the deal helps Zoe's team look after clients. Delay is attributed to a busy week.

Next: the thread shows no signed form. Priya had tried his line and planned to try again after lunch.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2024-11-06

Last message2024-11-12

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Messages

Priya Raman 6 Nov 2024 08:25
to Nigel Ferris
Hi Nigel, Please find the order form for Growth attached, ready for your signature. The total is £51,600, which includes the one-off implementation fee, as we agreed on our last call. We had pencilled in Friday 8 Nov 2024 to get this over the line, which keeps the implementation start where Zoe wants it. If it is easier to talk it through first, give me a time and I will ring you. Best, Priya
Nigel Ferris 11 Nov 2024 14:22
to Priya Raman
Priya, Apologies, I know we said 8 Nov 2024 and that has slipped. It has been a busy week and I have not got through the form. What's the bottom line on what I am signing? Give me a ring this afternoon or tomorrow and talk me through it. The clients come first and I want to be sure this helps Zoe's team look after them. Regards, Nigel
Priya Raman 12 Nov 2024 12:10
to Nigel Ferris
Hi Nigel, No problem at all. I tried your line just now and will try again after lunch. The bottom line, briefly: one order form, Growth tier, £51,600 in total including the implementation, and nothing else to add. Zoe's team and the account executives are covered. Ten minutes on the phone and we can get it signed today. Best, Priya

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