Your renewal: Kingdon Diagnostics Enterprise

Email thread

Marcus Bell sent formal renewal notice for the Enterprise subscription, ending 5 Jan 2027, with a renewal deal of £135k. Graeme Charlton asked what the extra amount buys and wants current against proposed terms.

made from

What was said

What this says

As at Fri 9 Oct 2026

Marcus Bell sent formal renewal notice for the Enterprise subscription, ending 5 Jan 2027, with a renewal deal of £135k. Graeme Charlton asked what the extra amount buys and wants current against proposed terms.

Ask: Marcus gave notice that the term ends on 5 Jan 2027, quoting contracted annual recurring revenue of £119k and a renewal deal of £135k, indicative until Lewis Kerr sends the quote.

Customer view: Graeme noted the increase, asked if it is within budget and said he needs to see what it buys before taking it to the board.

Next: Lewis to send a side by side breakdown of current terms against proposed.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typerenewal

Messages2

First message2026-10-07

Last message2026-10-08

Emailmade from

Messages

Marcus Bell 7 Oct 2026 11:05
to Graeme Charlton
Hi Graeme, This is your formal notice that the Enterprise subscription for Kingdon Diagnostics comes up for renewal. The current term ends on 5 Jan 2027, and the renewal is currently open in our system with an expected close of 22 Dec 2026. A few points: - Current contracted annual recurring revenue is £119,000, for 150 licensed users. - The renewal deal as it stands is £135,000. Lewis will confirm exactly what that covers and send the quote with the VAT position, so please treat the figure as indicative until you have it. - Usage has been healthy and there are no overdue invoices. Lewis is copied and will pick up the commercial detail. I'm happy to jump on a call if it helps to walk through usage first. Thanks, Marcus
Graeme Charlton 8 Oct 2026 13:58
to Marcus Bell
Marcus, Thanks for the notice. The increase is noted. Is that within budget? I'll need to see what the extra amount buys before I can take it to the board. Please ask Lewis to send the breakdown, and let's keep it simple: current terms against proposed, side by side. Graeme

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help