Scheduling: check-in

Email thread

Marcus Bell and Graeme Charlton agreed to book a 30 minute check-in ahead of the renewal. Graeme prefers mornings and is away the first week of August. Logistical thread.

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Current to 14 Oct 26

Marcus Bell and Graeme Charlton agreed to book a 30 minute check-in ahead of the renewal. Graeme prefers mornings and is away the first week of August. Logistical thread.

Ask: Marcus proposed a check-in covering usage, tickets and where things stand ahead of the renewal.

Customer view: Graeme agreed, asked what had changed and whether he needed to prepare. Marcus said usage is steady, a couple of tickets are open and there are no overdue invoices.

Next: Marcus to send morning slots for Graeme to pick from.

AI · claude-sonnet-5-5 · 14 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2026-07-21

Last message2026-07-21

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Messages

Marcus Bell 21 Jul 2026 11:31
to Graeme Charlton
Hi Graeme, It's about time for our next check-in. Shall we book 30 minutes in the next couple of weeks? I'll share my screen and run through usage, tickets and where things stand ahead of the renewal. Let me know what suits. Thanks, Marcus
Graeme Charlton 21 Jul 2026 13:11
to Marcus Bell
Marcus, Yes, fine. Mornings are better for me, and not the first week of August as I'm away. What has changed since we last spoke? Anything I need to prepare? Graeme
Marcus Bell 21 Jul 2026 16:06
to Graeme Charlton
Hi Graeme, Nothing you need to prepare. Usage is steady, there are a couple of tickets open and no overdue invoices. I'll just walk you through it. I'll send a couple of morning slots for the week after you're back tomorrow, and you can pick one. Thanks, Marcus

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