Quarterly review: finding a slot

Email thread

Logistical thread fixing the quarterly review for Wednesday at 10:00. Marcus Bell cites rising team usage and one quickly resolved ticket. Graeme Charlton will bring a contract manager.

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As at Fri 9 Oct 2026

Logistical thread fixing the quarterly review for Wednesday at 10:00. Marcus Bell cites rising team usage and one quickly resolved ticket. Graeme Charlton will bring a contract manager.

Ask: Marcus proposed an hour with Graeme and a contract management colleague.

Customer view: Graeme apologised for the delay, said it was good to hear about usage, and wants a contract manager to show what they actually do with the brain.

Next: the review covers usage by team, the ticket, and anything the brain does not yet cover.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

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Messages3

First message2025-11-13

Last message2025-11-19

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Marcus Bell 13 Nov 2025 16:54
to Graeme Charlton
Hi Graeme, It's time for our quarterly review. I've pulled the numbers and there's a good story in them: more of your team are using the brain than last quarter, and the one support ticket you raised was dealt with quickly. I'd suggest an hour with you and whoever from the contract management side wants to join. I can do Tuesday or Wednesday next week. Thanks, Marcus
Graeme Charlton 18 Nov 2025 17:29
to Marcus Bell
Marcus, Sorry for the delay, month end got in the way. Good to hear about usage. Wednesday morning is better for me, and I'll ask one of the contract managers to join so they can show what they actually do with it. Let's keep it simple: 10:00? Graeme
Marcus Bell 19 Nov 2025 11:06
to Graeme Charlton
Hi Graeme, Wednesday at 10:00 is fine, no apology needed. Invite will be with you shortly. I'll share my screen and cover three things: - usage by team over the last quarter - the ticket and how it was resolved - anything you'd like the brain to cover that it doesn't today Speak soon, Marcus

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