Finding a time to talk about the renewal

Email thread

Graeme Charlton accepted a renewal call on Thursday at 09:30 and asked for the return on the larger tier in a form he can put to the board. Marcus Bell will bring Lewis Kerr for pricing.

made from

What was said

What this says

Current to 14 Oct 26

Graeme Charlton accepted a renewal call on Thursday at 09:30 and asked for the return on the larger tier in a form he can put to the board. Marcus Bell will bring Lewis Kerr for pricing.

Ask: Graeme asked, "What's the return on the larger tier?" and wants something he can put in front of the board.

Customer view: engaged but time-pressed and value-focused, with a board pack due.

Next: Marcus promised current usage, what would change, and a one-page summary, with Lewis for pricing.

AI · claude-sonnet-5-5 · 14 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages3

First message2025-10-13

Last message2025-10-15

Emailmade from

Messages

Marcus Bell 13 Oct 2025 08:37
to Graeme Charlton
Hi Graeme, Following my note last week, could we find 30 minutes to talk through the renewal? I've pulled the numbers on usage across your contract managers and can share my screen and go through them. I'm free Wednesday or Thursday this week, mornings are easiest. Let me know what suits and I'll send an invite. Thanks, Marcus
Graeme Charlton 14 Oct 2025 10:52
to Marcus Bell
Marcus, Thursday works. 09:30 if that's fine. I have a board pack due so I'll need to keep it tight. What's the return on the larger tier? Happy to hear that on the call, but have something I can put in front of the board. Graeme
Marcus Bell 15 Oct 2025 12:03
to Graeme Charlton
Hi Graeme, Thursday at 09:30 is booked, invite on its way. I'll keep to what you've asked for: what you're using today, what would change, and a one-page summary you can reuse for the board. On the pricing detail I'll bring Lewis in so you get a straight answer rather than my best guess. Thanks, Marcus

Emailmade from

BB-Demo is a fictional company; every organisation and person here is invented. B-Brain is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Brain is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the brain is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask Brain in the header. Type a question, or pick one of the examples.

Search the brain finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Brain Claude Project, where Claude answers from the same data using the B-Brain tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BB-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the brain from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BB-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Brain is the tool that reads its data.

Who to contact

Email support@b-brain.example or talk to your B-Brain account team. Tell us the page address and what looked wrong; a screenshot helps.

Help