Order form for signature

Email thread

Lewis Kerr sent the £2,934 plus VAT order form. CFO Graeme Charlton did not sign and asked what the return is, citing light usage. Lewis agreed to send a note on current use and removed any deadline pressure.

made from

What was said

What this says

Current to 14 Oct 26

Lewis Kerr sent the £2,934 plus VAT order form. CFO Graeme Charlton did not sign and asked what the return is, citing light usage. Lewis agreed to send a note on current use and removed any deadline pressure.

Ask: Lewis asked for signature so the order could be confirmed by 8 Sep 2025; it sits under the existing agreement.

Customer view: Graeme wants to tell the board what the extra buys, says usage has been light, and wants Kirsty to confirm budget.

Next: Lewis conceded the expansion only pays back if more contract managers ask the brain regularly. He will send a note on referrals and reporting-turnaround tickets.

AI · claude-sonnet-5-5 · 14 Oct 2026

AImade from

The thread

Updated 9 Oct 26

Typesales

Messages3

First message2025-09-04

Last message2025-09-10

Emailmade from

Messages

Lewis Kerr 4 Sep 2025 14:32
to Graeme Charlton
Graeme, Please find the order form for the expansion, ready for your signature. The value is £2,934 plus VAT, co-termed to your renewal on 5 Jan 2026, and it sits under your existing agreement, so no new terms. If you can sign by Monday I can get it confirmed on our side by 8 Sep 2025. Let me know if anything in it needs changing. Kind regards, Lewis
Graeme Charlton 5 Sep 2025 10:51
to Lewis Kerr
Lewis, Thank you. Before I sign, what's the return? Usage has been light and I'd like to be able to tell the board what this extra buys us. Is that within budget for this year? I believe so, but I want Kirsty to confirm. Graeme
Lewis Kerr 10 Sep 2025 08:27
to Graeme Charlton
Graeme, Fair questions, and I'd rather you signed knowing the answer. The honest position is that the expansion only pays back if more of your contract managers are asking the brain regularly. I can put together a short note showing how each trust's referrals and reporting-turnaround tickets are being used today, so you have something to take to the board. The date of 8 Sep 2025 has passed, so there is no pressure from our side. I'll send that note over today and we can agree the next step after you've read it. Kind regards, Lewis

Emailmade from

BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Built by site/build_site.py from the site tree, data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header. Type a question, or pick one of the examples.

Search finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
Ask Claude copies your question and opens the B-Glass Claude Project, where Claude answers from the same data using the B-Glass tools and cites the pages it used.

The site itself does not call an AI model; answers in Claude come from the same figures you see here.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email support@b-glass.example or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help