Finding a time for a first conversation

Email thread

Tom Ashdown proposed a discovery call with Aisha Bukhari, who replied that Wednesday afternoon suits and asked who would attend from BG-Demo. This is a scheduling thread, with early engagement.

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As at Fri 9 Oct 2026

Tom Ashdown proposed a discovery call with Aisha Bukhari, who replied that Wednesday afternoon suits and asked who would attend from BG-Demo. This is a scheduling thread, with early engagement.

Ask: Tom wanted forty-five minutes to understand how contract managers pull together referrals, reporting turnaround and invoices for each trust.

Customer view: Aisha chose Wednesday afternoon, said Tuesday was taken by a trust contract review, and wants to bring a reporting colleague.

Next: Tom should confirm the time and name who joins from BG-Demo.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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Messages2

First message2024-09-25

Last message2024-09-26

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Tom Ashdown 25 Sep 2024 17:00
to Aisha Bukhari
Hi Aisha, Thanks for taking the time to reply to my note last week. I'd like to get a discovery call in the diary so I can understand how your contract managers pull together referrals, reporting turnaround and invoices for each trust at the moment, and where it hurts. Would a slot on Tuesday or Wednesday next week suit you? Forty-five minutes should be plenty, and I'm happy to work around your calendar. No need to prepare anything, I'll mostly be listening. Cheers, Tom
Aisha Bukhari 26 Sep 2024 14:38
to Tom Ashdown
Dear Tom, Thank you for this. Wednesday works better for me, ideally in the afternoon, as Tuesday is taken up with a contract review for one of our trusts. It would help if you could tell me roughly who from your side will be on the call. I would like to bring one of the reporting colleagues along so we do not go round in circles later. Best wishes, Aisha

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

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Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

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