Follow-up from our review call

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After the review call, Marcus Bell summarised usage and the 30 Apr 2026 end date. Managing Director Stuart Haworth asked for a short usage note on what consultants get from the brain, and will judge whether it earns its keep.

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As at Fri 9 Oct 2026

After the review call, Marcus Bell summarised usage and the 30 Apr 2026 end date. Managing Director Stuart Haworth asked for a short usage note on what consultants get from the brain, and will judge whether it earns its keep.

Ask: Stuart wants a short note showing who uses the brain and what they get out of it. He says Lauren and Nadia will tell him whether it is earning its keep.

Customer view: Stuart called the summary good but is focused on consultant value, not usage totals. Marcus noted that a few consultants ask most of the questions.

Next: Marcus is to write the one-page note and Lauren and Nadia are to send feedback. Priya is to approach Stuart about the renewal ahead of 30 Apr 2026.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2026-03-03

Last message2026-03-05

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Marcus Bell 3 Mar 2026 16:30
to Lauren Pilkington, Stuart Haworth, Nadia Bashir
Hi all, Thanks for your time on the call today. A quick summary of what we covered: - Usage is up on the previous quarter, with a few consultants asking most of the questions. - You have 15 licensed users, and plenty of headroom within that. - Your subscription runs to 30 Apr 2026. I'll send a short usage note with the detail. If there is anything you'd like added to it, tell me. Thanks, Marcus
Stuart Haworth 3 Mar 2026 17:52
to Marcus Bell
Marcus, Good summary. What's in it for the consultants is what matters to me, so put that in the usage note: who is using it, and what they get out of it. Short please. Lauren and Nadia will tell me if it's earning its keep. Stuart
Marcus Bell 5 Mar 2026 17:00
to Lauren Pilkington, Stuart Haworth, Nadia Bashir
Hi all, As promised, here is where we've landed after Tuesday: - I'll keep the usage note to a page, focused on what consultants get from the brain. - Lauren and Nadia, please tell me what the consultants find most useful and anything they still can't see. - Priya will be in touch with Stuart about the renewal ahead of 30 Apr 2026. Happy to jump on a call if any of that is unclear. Thanks, Marcus

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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