Booking a renewal conversation
Email thread Grisedale Search & Selection · sales
Marcus Bell asked Stuart Haworth for a renewal call on 5 Feb 2026. Stuart agreed to next week but wants the headline first: is it earning its keep, and what another year costs. Pricing goes to Priya.
What was said
What this says
As at Fri 9 Oct 2026Marcus Bell asked Stuart Haworth for a renewal call on 5 Feb 2026. Stuart agreed to next week but wants the headline first: is it earning its keep, and what another year costs. Pricing goes to Priya.
Ask: Stuart wants value and cost before any call. He told Marcus to talk pricing with Priya and get her on it.
Customer view: the question is about value, not a complaint. He did not commit to renewing.
Next: Marcus needs a clear value case from consultant usage, with Priya Raman ready on price. Stuart prefers mornings.
The thread
Updated 9 Oct 26Messages
Marcus Bell 5 Feb 2026 10:02Hi Stuart, Your Starter subscription runs to 30 Apr 2026, so I'd like to get a renewal conversation in the diary. I've pulled the numbers on how the consultants are using the brain and happy to jump on a call to walk you through them. Shall we book half an hour sometime next week? Let me know what suits and I'll send an invite. Thanks, Marcus
Stuart Haworth 5 Feb 2026 11:26Marcus, Next week is fine, mornings best. Give me the headline first though: is it earning its keep? And what's that cost for another year? Talk pricing with Priya, so get her on it. Stuart On 5 Feb 2026, at 10:02, Marcus Bell wrote: > Your Starter subscription runs to 30 Apr 2026, so I'd like to get a > renewal conversation in the diary.