Check-in call

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Lauren Pilkington confirmed a Thursday 10:00 check-in with Marcus Bell, said tickets are fine and consultants are using the brain more. She asked to see client complaints next to open roles.

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As at Fri 9 Oct 2026

Lauren Pilkington confirmed a Thursday 10:00 check-in with Marcus Bell, said tickets are fine and consultants are using the brain more. She asked to see client complaints next to open roles.

Ask: Marcus proposed a 30 minute check-in on views, recent tickets and anything missing. He noted usage had picked up since the spring.

Customer view: Lauren said the tickets are sorted and consultants are using it more. A couple of them want complaints beside open roles, which she says would save hours.

Next: Lauren will bring the request to the Thursday call.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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Updated 9 Oct 26

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First message2024-07-26

Last message2024-07-29

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Marcus Bell 26 Jul 2024 17:51
to Lauren Pilkington
Hi Lauren, Hope the week went well. I'd like to book a check-in call for the next week or so. I've pulled the numbers and usage at Grisedale has picked up nicely since the spring, which is good to see. What I'd like to cover: - how the consultants are finding the client and role views - the couple of tickets you raised recently and whether they're sorted - anything you'd like to see that you can't at the moment Shall we book 30 minutes? I'm free Tuesday or Thursday, mornings are best for me. Thanks, Marcus
Lauren Pilkington 29 Jul 2024 14:14
to Marcus Bell
Hi Marcus, Quick one: Thursday morning works, say 10:00? Tickets are fine from our side, thanks for turning them round. The consultants are using it more now and a couple of them have asked whether they can see client complaints next to the open roles. That'd save us hours, so I'll bring that with me. Ta, Lauren

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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