What was said
What this says
Current to 11 Oct 26Daniel Okafor gave Philip Annear notice that the Growth subscription runs to 27 Dec 2026, flagged an open Enterprise option with a total deal value of £129k, and proposed settling by 7 Dec 2026. No customer response in the thread.
Ask: Daniel wants a time in the next couple of weeks to review usage before anything is signed. He promised a short usage summary by the end of the week.
Commercials: The notice states £48k as the contracted annual recurring revenue for 50 licensed users. Tom Ashdown's Enterprise option is £129k total deal value, not an annual price, and Tom is to confirm in writing what it covers.
Customer view: There is no customer response in the thread.
The thread
Updated 9 Oct 26Messages
- Daniel Okafor 28 Sep 2026 12:30Hello Philip, Just to give you proper notice: the Pentreath Cold Chain Growth subscription runs to 27 Dec 2026. The contracted annual recurring revenue is £47,500, covering 50 licensed users, and you have been with us since 28 Dec 2023. I would rather you heard about the renewal now than found it on an invoice. Before anything is signed, I would like to look with you at who is using the brain and what it is doing for the account managers. I know that is the question you will ask, and I would sooner answer it with the usage in front of us. Tom has an Enterprise option open for the renewal, with a total deal value of £129,000. Please do not read that as an annual price: it is the overall value of the deal and may include one-off implementation work. Tom will confirm in writing exactly what it covers and how it compares with staying on Growth. We are aiming to have the renewal settled by 7 Dec 2026, ahead of the end date. Could you let me know a time in the next couple of weeks that suits you? I'll come back to you by the end of the week with a short usage summary so you have it beforehand. Best wishes, Daniel Daniel Okafor Customer Success Manager, BB-Demo