Your Growth subscription renewal notice

Email thread

Daniel Okafor gave Philip Annear notice that the Growth subscription runs to 27 Dec 2026, flagged an open Enterprise option with a total deal value of £129k, and proposed settling by 7 Dec 2026. No customer response in the thread.

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What was said

What this says

As at Fri 9 Oct 2026

Daniel Okafor gave Philip Annear notice that the Growth subscription runs to 27 Dec 2026, flagged an open Enterprise option with a total deal value of £129k, and proposed settling by 7 Dec 2026. No customer response in the thread.

Ask: Daniel wants a time in the next couple of weeks to review usage before anything is signed. He promised a short usage summary by the end of the week.

Commercials: The notice states £48k as the contracted annual recurring revenue for 50 licensed users. Tom Ashdown's Enterprise option is £129k total deal value, not an annual price, and Tom is to confirm in writing what it covers.

Customer view: There is no customer response in the thread.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages1

First message2026-09-28

Last message2026-09-28

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Messages

Daniel Okafor 28 Sep 2026 12:30
to Philip Annear
Hello Philip, Just to give you proper notice: the Pentreath Cold Chain Growth subscription runs to 27 Dec 2026. The contracted annual recurring revenue is £47,500, covering 50 licensed users, and you have been with us since 28 Dec 2023. I would rather you heard about the renewal now than found it on an invoice. Before anything is signed, I would like to look with you at who is using the brain and what it is doing for the account managers. I know that is the question you will ask, and I would sooner answer it with the usage in front of us. Tom has an Enterprise option open for the renewal, with a total deal value of £129,000. Please do not read that as an annual price: it is the overall value of the deal and may include one-off implementation work. Tom will confirm in writing exactly what it covers and how it compares with staying on Growth. We are aiming to have the renewal settled by 7 Dec 2026, ahead of the end date. Could you let me know a time in the next couple of weeks that suits you? I'll come back to you by the end of the week with a short usage summary so you have it beforehand. Best wishes, Daniel Daniel Okafor Customer Success Manager, BG-Demo

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

Help & Support

Open as a page

Help & Support

B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

How to use the site

Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
Every card ends with a small made from link: it opens the lineage explorer focused on that card, so you can walk from the figure down to the raw rows it came from.
Use the sun and moon button at the top right to choose dark or light. Choose your device's own mode again to go back to following the device.

How to ask

Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

Ask B sends your question to Claude through the B-Glass connector. Claude answers from the same records as these pages, read-only, and links each claim to its source page.
Find (the box in the header) finds the organisations, people, calls, emails, tickets, documents and news that match your words, with links to their pages.
The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

BG-Demo is a fictional company: every organisation, person and figure here is invented for this demonstration. B-Glass is the tool that reads its data.

Who to contact

Email info@b-glass.uk or talk to your B-Glass account team. Tell us the page address and what looked wrong; a screenshot helps.

Help