Your Pentreath renewal

Email thread

Daniel Okafor gave Philip Annear early notice that the £48k Growth subscription for 50 users renews on 27 Dec 2025, flagged uneven usage, and asked for a call before the planned 10 Dec 2025 close. No customer reply in the thread.

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As at Fri 9 Oct 2026

Daniel Okafor gave Philip Annear early notice that the £48k Growth subscription for 50 users renews on 27 Dec 2025, flagged uneven usage, and asked for a call before the planned 10 Dec 2025 close. No customer reply in the thread.

Ask: Daniel asked for a short call in the next couple of weeks so Philip can see who is using the brain before deciding. Tom Ashdown is copied for the commercial side.

Customer view: There is no customer response in the thread. Philip has previously asked for early renewal notice.

Next: Secure a call time well before 10 Dec 2025.

AI · claude-sonnet-5-5 · as at Fri 9 Oct 2026

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The thread

Updated 9 Oct 26

Typerenewal

Messages1

First message2025-09-26

Last message2025-09-26

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Daniel Okafor 26 Sep 2025 15:33
to Philip Annear
Dear Philip, I hope you are well. I wanted to write well ahead of time to let you know that the Pentreath Cold Chain subscription comes up for renewal on 27 December 2025. The current contracted annual subscription is £47,500, covering 50 licensed users on the Growth tier. You have always asked to be sent the renewal in good time, so this is the early notice. I would also like to be straightforward with you: usage has been a little uneven over the past few months, and I think you will want to see who is using the brain and what it is doing for the account managers before you decide anything. I would rather go through that with you than have you find it in the paperwork. Would a short call in the next couple of weeks suit you? I would like us to have a clear view well before 10 Dec 2025, which is when we are planning to close the renewal. Tom is copied in as he looks after the commercial side. Just to close the loop, nothing is needed from you today other than a time that works. Best wishes, Daniel

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BG-Demo is a fictional company; every organisation and person here is invented. B-Glass is the tool. Data as of Fri 9 Oct 2026. Help & Support

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B-Glass is one place to read everything the company knows about its customers: the CRM, calls, emails, support tickets, product usage, invoices, documents, news and HR. Every page is built from those systems and the data is current to Fri 9 Oct 2026.

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Summary is the landing page: what happened this week, the calls just held and the calls coming up, the risks and the renewals due.
Organisations lists every customer. Open one to see its key facts, the AI assessment and next step, platform usage, the ARR journey, deals, documents, contacts and activity, and the lineage of every block.
Conversations, Commercial, People, News and Documents cut the same data by topic. System explains how the site is built and where each figure comes from.
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Press Ask B (the speech bubble) in the header, or open the Ask B page. Type a question, or pick one of the suggestions.

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The same connector works in Claude Desktop or the B-Glass Claude Project, with the same answers and sources.

What the data covers

Data	Records
Organisations	225
People at customers	862
BG-Demo staff records (in post and leavers)	58
Calls	1,995
Email threads	3,013
Support tickets	1,159
Documents	1,218
Deals	315
Invoices	285
Events	49
News items	119

Data as of Fri 9 Oct 2026. Text marked AI was written by the AI from the records listed in its made-from link; an AI output that cannot cite its evidence is refused and the previous text kept. Where two systems disagree (for example a contract and the CRM), the key facts show both values and mark the difference.

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