More users for the liaison team
Email thread Quarrington Care Network · sales
Danielle Okonkwo wants thirty more users on top of forty, after a field win. Jordan Pike priced three blocks of ten and co-termed to 29 Apr 2027. Danielle agreed but needs Greg's budget approval and a quote by Friday.
What was said
What this says
Current to 13 Oct 26Danielle Okonkwo wants thirty more users on top of forty, after a field win. Jordan Pike priced three blocks of ten and co-termed to 29 Apr 2027. Danielle agreed but needs Greg's budget approval and a quote by Friday.
Ask: Danielle wants to add intake coordinators and more liaisons, and asked what it would cost and how it fits the current contract. Jordan priced three blocks of ten at four thousand pounds a year each, twelve thousand pounds a year in total.
Customer view: Danielle accepted the three blocks and co-terming but cannot commit budget without Greg. Marisol must also approve what the intake coordinators can see.
Next: Jordan sends the one-page quote Danielle asked for by Friday.
The thread
Updated 9 Oct 26Messages
Danielle Okonkwo 1 Sep 2026 14:53Jordan, Quick win from the field first. Two of my liaisons walked into hospital meetings this week already knowing the referrer's history. One of them said it was the first time she hadn't felt behind. Now word has spread. The intake coordinators and a few more liaisons want in. I'm looking at thirty more users on top of the forty we have. What would that cost, and how does it sit with our current contract? I need a number by Friday so I can take it to Greg. Let's loop in the liaisons once it's agreed. Thanks, Danielle
Jordan Pike 1 Sep 2026 15:22Danielle, Great to hear that. Love the story about your liaison. Here's where we are. Extra users come in blocks of ten, so thirty more is three blocks. Each block is four thousand pounds a year, which makes twelve thousand pounds a year for the three. We would co-term it to your current contract, so it all ends on 29 Apr 2027 and you only have one renewal date to think about. To be transparent, there is one thing I want to flag early. Your intake coordinators would be a new group on the brain, and Marisol will want to look at what they can see before anything is switched on. Your business associate agreement is the reason we do this properly, so I'd rather get her view up front than have it slow us down later. What would make this a yes? If it's Greg's sign-off and Marisol's approval, I can put a one-page quote together as soon as you confirm the three blocks. Happy to join a quick call with either of them. Thanks, Jordan- Danielle Okonkwo 2 Sep 2026 14:04Jordan, This works for me. Three blocks, co-termed to April next year. Simple. I can't commit budget without Greg, so I'm taking it to him today. I'll ask Hollie to bring Marisol in on the intake coordinator question. She will have views, and that's fine. Can you send the one-page quote? I need this by Friday. Thanks, Danielle