Check-in: finding a slot

Hi Danielle, Thanks again for the time on our last call. I wanted to follow up on what we agreed and get the next check-in booked while it is fresh. Things look steady from here. Your team is using the brain regularly, there is nothing waiting in the support queue and nothing is overdue on the account, so this is more a chance to hear how it is landing in the field than to fix anything. Would sometime in the next couple of weeks suit you? I can do mornings or afternoons, whichever works better with your Central time diary. If the liaisons can join again, that would be brilliant. Best, Hollie

Hi Hollie, Sounds good. Things are busy, but in a good way. The liaisons keep telling me they walk in prepared, and that makes my life easier. Thursday next week at 15:00 Central works for me. Let's loop in the liaisons again, I will make sure two of them are free. It would help if you could bring a couple of examples from our own data showing how the questions asked are trending. I need something simple for the leadership team. Thanks, Danielle

Hi Danielle, Perfect, Thursday at 15:00 Central it is. I will send a calendar invite this morning and you can forward it to the liaisons. On 21 Aug 2026, at 13:09, Danielle Okonkwo wrote: > It would help if you could bring a couple of examples from our own data > showing how the questions asked are trending. Understood. I will put a short, plain set together from your own account so you can lift it straight into the leadership update. If the liaisons have particular referrers they would like to see, ask them to send me the names beforehand, by role or by organisation, and I will build those in. Speak Thursday. Best, Hollie