What was said
What this says
Current to 13 Oct 26Alice Brewer invited Danielle Okonkwo to the in-person Customer Day London on 11 Jun 2026. It is an event invitation with no customer response in the thread.
Ask: Alice asked Danielle to confirm attendance, offering a colleague from referral relations or patient services as a stand-in. She also asked for a field win to share, with a draft sent for approval before publication.
Customer view: there is no customer response in the thread, so interest is not shown. Alice frames Danielle as the person who brought the brain in for one view per referrer.
Next: a reply from Danielle, or a colleague named in her place, would confirm attendance.
The thread
Updated 9 Oct 26Messages
- Alice Brewer 3 Jun 2026 10:07Hello Danielle, I'm writing to invite you to BB-Demo Customer Day London, our in-person event for customers, on Thursday 11 June 2026. The day is built around customers talking to each other. You will hear from teams who are a few months into using the brain, and from some who have been with us for years. Since you brought the brain in so that each liaison sees one view per referrer, I think your questions and your experience of rolling it out to the field would be valued by the other people in the room. I appreciate it is a long journey from Chicago, and that the timing may be difficult with the liaisons out in the field. If you cannot make it yourself, you are very welcome to send a colleague from referral relations or patient services in your place. Could you let me know by the end of next week whether you will be joining us? If you are, I'll send the practical details straight away. And if you have a win from the field you would be happy to share on the day, I'll send a draft for your approval before anything is published. Best, Alice