What was said
What this says
Current to 11 Oct 26Henrik Lorenz reported that Brenneck Pay's outsourcing assessment is complete and the register entry made, and asked BB-Demo to confirm the details. Matteo Ricci confirmed they match the executed order form.
Ask: Henrik wanted the register entry checked against BB-Demo's contract record: Growth tier, 40 licensed users, £50k annually, end date 2 Feb 2027, EU data location.
Customer view: he would rather correct the register now than during the next audit.
Next: Matteo confirmed a match, gave the contract start of 3 Feb 2026 and asked that the order form, not any earlier draft, be quoted. He offered a signed copy and Theo's help if the regulator asks more.
The thread
Updated 9 Oct 26Messages
- Henrik Lorenz 15 Sep 2026 17:37Hello Matteo, A short note to let you know that we have completed the outsourcing assessment for the BB-Demo service, and the entry in our register of ICT third-party arrangements is now made. For your records, the entry shows the Growth tier, 40 licensed users, an annual contracted value of £50,000 and the contract end of 2 Feb 2027. The data location is recorded as the EU region, as agreed during the security review. Could you confirm that these details match your own contract record? If anything differs, I would rather correct the register now than during the next audit. Kind regards, Henrik Henrik Lorenz Head of Procurement, Brenneck Pay
- Matteo Ricci 15 Sep 2026 18:05Dear Henrik, Thank you, and congratulations on closing the assessment. That is good news for everyone involved. I have checked the details against the executed order form and they match: Growth tier, 40 licensed users, £50,000 annually and the end date of 2 Feb 2027. The contract start in our records is 3 Feb 2026, in case your register carries it as well. One point I would rather say plainly: the order form is the document that decides terms, so if your register ever needs a reference, please quote that and not any earlier draft. Let me confirm that in writing once more if your auditors ask for it, and I will send a signed copy on request. If your regulator asks for anything further about the arrangement, please tell me early and I will bring in Theo from our security side. Best regards, Matteo